ACS Operations Coordinator (P2, 2nd Shift)
AI summary
DHL Global Forwarding Nigeria Limited is hiring an ACS Operations Coordinator (P2, 2nd Shift) based in Ikeja, Lagos. The role supports DHL network flight operations, supervises export coordination, ensures accurate shipment data, and assists with customer service and rate quotes.
- Based in Ikeja, Lagos
- 2nd shift role reporting to ACS Operations Supervisor
- Focus on DHL network flight operations and ACS freight services
- Responsibilities include export coordination, shipment data accuracy, and customer support
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkejaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest ACS Operations Coordinator (P2, 2nd Shift) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to DHL Global Forwarding Nigeria Limited and the role in Ikeja.
- Add concrete examples related to sales, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this ACS Operations Coordinator (P2, 2nd Shift) role in sales, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikeja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research DHL Global Forwarding Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
ACS Operations Coordinator (P2, 2nd Shift) at DHL Global Forwarding Nigeria Limited ⏲ Aug 3, 2026, 12:04 PM ⋕ View all Manufacturing & Production jobs At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers - helping them deliver better results everyday. We are recruiting to fill the position below: Job Title: ACS Operations Coordinator (P2, 2nd Shift) Location: Ikeja, Lagos Reporting to ACS Operations Supervisor Job Summary Assist with the development and ongoing operational support for DHL Network flight. Develop processes to integrate high speed delivery solution for ACS freight services. The job holder is primarily accountable for the operational aspects ACS within the network flight and secondarily supporting commercial aspects in collaboration with other ACS team. The objective to maximise utilisation of DHL owned, wet leased aircraft to assist with lowering unit cost and maximising profitability of the operation. Achieve continuous performance improvement to our customers and use interpersonal skills to create and sustain effective relationships with business partners and with other DHL entities, Global Forwarding and Express, which promote DHL Aviation as a fully contributing member of the group Ensure smooth movement of cargo within the network by making sure that data are accurately and timely updated. Assist with ensuring overall objectives of high level of customer service and profitability are achieved. The job holder must be able to identify them and recommend operational action plan to react accordingly. Will also assist with customer requests, preparing and providing rate quotes, booking confirmation, ensuring continuous improvement processes to increase efficiencies and reduce waste and improve performance Environmental awareness of business opportunities in West Africa as well as political and regional developments that might have an impact on DHL ACS operations. Achieve revenue budgets. The job holder will supervise and coordinate export operation and play a key role in ensuring profitability of the business. Key Responsibilities: Generate daily shipment on-hold list and accept shipment from interline partners. Daily discussions with AVI Commercial / Operations on opportunities, planning and problems by function Ensure data related to shipment are accurately and timely updated in TGV, CMS and other relevant application used by ACS team. ACS personnel throughout the network to ensure operational functions are completed. Recommend improvement and cost saving solution. Liaise and communicate with existing ACS clients to provide reliable services, ensuring their needs and expectation are met, thus working towards achieving the departmental and regional target. Accumulate, comprehend and be fully aware of all relevant sales and marketing information in order to quickly and effectively make appropriate decisions to achieve the commercial objectives of the department, without reference if appropriate General coordination of ACS HUB activities by giving instruction and support to 3rd party staff on what is expected of them daily. Develop and maintain intimate knowledge of customers’ current and anticipated business practise with process. Maintain up to date database of contacts both operational and customer ( internal / external ) Develop operational checklists to support execution of network flight to ensure no operational issues are overlooked Handling agent for build up/ break down of freight and other handling related activity. Liaise with Aviation Operations and Commercial Managers to identify opportunities with local and key account customers to grow existing business to propose solutions that to maximise revenue Local freight forwarders and direct customers for reservation and booking queries. Data entry into the system to support management of customers’ shipment activity. NCG, Ramp team, HUB Operation team and 3rd party staff in LOS HUB, to ensure operational details are fully covered in regards to network and charter flight. Third party agencies and Suppliers for operational support Interline partners Constantly evaluate the ACS operation performance and identify solutions to problems that restrict performance improvement DHL Express, Global forwarding, and Aviation colleagues for day to day operational activities Negotiation with GSA’s, cargo agent, internal and external suppliers or contacts Efficient communication of information to warehouse, load control, NCC and any other supporting staff. Commercial and Operational Managers to ensure operational, financial and administrative functions are completed. Minimum Requirements: Educational Qualification: Influencing, counselling, numeric, analysis skills, motivational skills and good leadership Bachelor’s Degree in or Equivalent Experience: & Knowledge: At least 2 years airline and/or cargo forwarding/shipping experience: supplemented by planning, producing reports and presentations exposure How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Ikeja