Customer Satisfaction Representative
AI summary
Diversay Solutions Limited is hiring a Customer Satisfaction Representative in Kano, Nigeria. The role involves monitoring customer satisfaction, collecting feedback, resolving complaints, and building strong customer relationships across the North-West region. Full-time position with a deadline of 30th September 2026.
- Full-time role based in Kano, Nigeria
- 2–3 years customer service experience required
- HND/B.Sc. in relevant fields required
- Veterinary/animal health experience is an added advantage
- Application deadline: 30th September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Satisfaction Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Diversay Solutions Limited and the role in Not specified.
- Add concrete examples related to sales, security, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Satisfaction Representative role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Diversay Solutions Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Satisfaction Representative at Diversay Solutions Limited ⏲ Aug 20, 2026, 12:05 PM ⋕ View all Customer Service & Support jobs Diversay Solutions Limited is a Nigerian company focused on animal health and livestock solutions. The company provides veterinary pharmaceuticals, laboratory services, equipment, biosecurity solutions, and technical support to farmers, veterinarians, and businesses in the livestock industry. We are recruiting to fill the position below: Job Title: Customer Satisfaction Representative Location: Kano Employment Type: Full-time Job Summary We are seeking a proactive and customer-focused Customer Satisfaction Representative to join our team in Kano. Key Responsibilities: Monitor customer satisfaction and identify areas for improvement. Collect and document customer feedback, complaints, and service issues. Work closely with the Sales and other relevant teams to resolve customer concerns. Maintain accurate records of customer interactions and follow-up activities. Provide regular reports on customer feedback, complaints, and satisfaction levels. Follow up with customers to ensure their needs and concerns are properly addressed. Support customer retention and contribute to a positive customer experience. Build and maintain positive relationships with customers across the North-West region. Serve as the primary point of contact for customers and respond promptly to enquiries and complaints. Requirements: Must be resident in Kano or willing to relocate 2–3 years’ experience: in customer service, veterinary/animal health, pharmaceutical, or related industries. Veterinary/animal health experience: is an added advantage. HND / B.Sc.Degree in Veterinary Medicine, Animal Science, Biological Sciences, Business Administration, Marketing, or related field. Excellent communication, interpersonal, problem-solving, and customer relationship skills. How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 30th September, 2026. View all Jobs in Nigeria Kano State Customer Satisfaction Representative job vacancies in Nigeria