Retail Branch Manager
AI summary
SIMS Nigeria Limited is hiring an experienced Retail Branch Manager to lead branch operations, drive sales growth, and ensure profitability. The role involves managing teams, inventory, cash handling, and customer experience while meeting business targets. A Bachelor's Degree or HND and at least 7 years of retail or branch management experience are required.
- Senior retail leadership role with full branch P&L responsibility
- Requires 7+ years of progressive retail or branch management experience
- Focus on sales growth, profitability, and operational efficiency
- People management, coaching, and team performance accountability
- Requires willingness to work weekends, holidays, and extended hours
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required7+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, retailThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Retail Branch Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to SIMS Nigeria Limited and the role in Not specified.
- Add concrete examples related to sales, security, retail, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Retail Branch Manager role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research SIMS Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
We are seeking an experienced, customer-focused, and results-driven Retail Branch Manager to oversee the overall operations, sales performance, and profitability of the retail branch. The ideal candidate will be responsible for driving sales growth, ensuring excellent customer service, managing branch operations, maintaining optimal inventory levels, leading high-performing teams, and ensuring compliance with company policies and operational standards. The Retail Branch Manager will oversee all branch activities, including sales, customer experience, inventory management, cash control, and people management, while ensuring the achievement of business objectives and sustainable profitability. Key Responsibilities: Lead and oversee the day-to-day operations of the retail branch to ensure operational efficiency and profitability. Develop and implement sales strategies to achieve branch revenue, gross margin, and profitability targets. Drive customer acquisition, retention, and repeat business through exceptional customer service and relationship management. Supervise, coach, mentor, and motivate branch employees to achieve individual and team performance goals. Monitor daily sales performance, conversion rates, average transaction values, and other key retail performance metrics. Ensure excellent customer experience: by promptly resolving customer complaints, inquiries, and escalations. Oversee inventory management, stock accuracy, replenishment, and merchandising to maximize product availability and sales. Ensure effective cash management, daily reconciliations, and safeguarding of company assets. Monitor stock movement and coordinate with the warehouse and procurement teams to maintain optimal inventory levels. Ensure compliance with company policies, operational procedures, health and safety standards, and regulatory requirements. Analyze sales trends, customer buying patterns, and market conditions to identify opportunities for business growth. Prepare and submit accurate daily, weekly, monthly, and quarterly operational and sales reports. Collaborate with Finance, Warehouse, Service Centre, HR, Marketing, and Logistics teams to ensure seamless branch operations. Conduct regular branch inspections to ensure cleanliness, product presentation, security, and adherence to retail standards. Manage employee scheduling, attendance, leave planning, and overall workforce productivity. Drive employee engagement, performance management, coaching, and succession planning within the branch. Identify process improvement opportunities to enhance operational efficiency and customer satisfaction. Represent the company professionally in dealings with customers, business partners, and other stakeholders. Key Requirements: Bachelor's Degree or HND in Business Administration, Marketing, Management, Accounting, Finance, or a related discipline. Minimum of 7 years of progressive experience: in retail operations, branch management, or sales management. Proven track record of achieving sales, profitability, and operational performance targets. Strong leadership, coaching, and people management skills. Sound knowledge of retail operations, merchandising, inventory management, cash handling, and customer service. Strong business development, negotiation, and relationship management skills. Excellent analytical, problem-solving, and decision-making abilities. Strong financial acumen with the ability to interpret sales reports and operational metrics. Excellent communication, interpersonal, and customer engagement skills. Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Experience: using ERP systems (e.g., Odoo, SAP, Microsoft Dynamics, or similar) is an added advantage. High level of integrity, accountability, and attention to detail. Ability to work under pressure, manage multiple priorities, and deliver results in a fast-paced retail environment. Willingness to work weekends, public holidays, or extended hours when business demands require. Female candidate is preferred. Check how your CV aligns with this job Method of Application Send CV to: employment@simsng.com Build your CV for free. Download in different templates.