Field Performance Monitoring Officer
AI summary
Cobranet Limited is hiring a Field Performance Monitoring Officer in Lagos to oversee field department performance, prepare daily reports, manage tickets, investigate escalated cases, and deliver team training. The role requires a bachelor's degree in a related field, basic telecom/IT knowledge, and strong analytical and communication skills. Apply by sending your CV to careers@cobranetng.com by 31st August 2026.
- Full-time role in Lagos reporting to Head of Field Department
- Focus on performance monitoring, reporting, and team training
- Requires bachelor's degree in Business Admin, IT, Telecom, or related field
- Basic telecommunications and IT knowledge required
- Female candidates preferred for gender equality
- Application deadline is 31st August 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, Operations Management, Performance MonitoringThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Field Performance Monitoring Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Cobranet Limited and the role in Not specified.
- Add concrete examples related to internship, Operations Management, Performance Monitoring, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Field Performance Monitoring Officer role in internship, Operations Management?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Cobranet Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Field Performance Monitoring Officer at Cobranet Limited ⏲ Aug 13, 2026, 5:14 AM ⋕ View all ICT Support & Telecommunications jobs Cobranet Limited; a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation and we are proud to provide every segment of society with a reliable link to the digital universe. Our entire network topology is rugged, dynamic and fully redundant with negligible downtimes: content showing extremely high availability exceeding 99.5%. Our promise is to continue providing innovative solutions at the best feature-to-price and service-to-price ratio. We are recruiting to fill the position below: Job Title: Field Performance Monitoring Officer Location: Lagos Employment Type: Full-time Department: Field Department Reports To: Head of Field Department Job Summary The Field Performance Monitor will also investigate escalated cases and provide insights into areas for improvement. Additionally, the role requires preparing and conducting regular training for the team, identifying weaknesses, and ensuring continuous improvement. The Field Performance Monitor is responsible for overseeing the performance of the Field department. This role ensures that coordinators adhere to established procedures and policies, prepares daily performance reports for the head of the department, identifies delays in ticket updates, and monitors the performance of engineers on-site. Key Responsibilities: Performance Monitoring: Ensure coordinators follow departmental procedures and policies Continuously monitor the performance of the FOC department. Identify and report any deviations from established standards. Reporting: Include detailed analysis of team performance and individual engineer performance. Prepare and submit daily performance reports for the head of the department. Ticket Management: Ensure timely and accurate ticket updates to reflect the current status of field operations. Track and catch delays in updating tickets by coordinators Team Performance: Provide feedback and recommendations for performance improvement. Collaborate with coordinators to identify engineers who are not performing well on-site. Case Investigation: Investigate escalated cases thoroughly to determine the root cause of issues. Document findings and propose solutions to prevent future occurrences Training and Development: Ensure the team is up-to-date with the latest procedures, policies, and technologies. Identify weaknesses in team performance and develop training programs to address them. Prepare regular training sessions for the FOC team. Compliance and Improvement: Recommend process improvements to enhance the efficiency and effectiveness of field operations. Ensure compliance with all FOC policies and procedures. Qualifications Strong problem-solving skills and attention to detail. Basic knowledge of telecommunications and IT. Bachelor’s Degree in Business Administration, Operations Management, Telecommunications, Information Technology, or a related field. A female is preferable for gender equality. Ability to work under pressure and handle multiple tasks simultaneously. Strong analytical skills with the ability to prepare detailed performance reports. Excellent communication and interpersonal skills. Proven experience: in operations management, preferably within a similar environment. Key Competencies: Analytical Thinking Training and Development. Problem Solving Attention to Detail Compliance Orientation Communication Skills Time Management Team Collaboration How to Apply Interested and qualified candidates should send CVs to: [email protected] using the Job role as the email subject. Note : Only qualified candidates will be contacted. Application Deadline: 31st August, 2026. View all Jobs in Nigeria Lagos State