Desk Manager
AI summary
Onyibiz Consult & Insight is hiring a Desk Manager to lead its technical support team in Maryland, Lagos. The role involves managing help desk staff, improving customer service processes, and reporting on team performance. Salary ranges from N85,000 to N150,000 monthly, with applications due by 9th September 2026.
- Full-time role based in Maryland, Lagos
- Salary of N85,000 – N150,000 per month
- Lead and manage the help desk/technical support team
- Application deadline is 9th September 2026
- Apply by sending CV to the listed email
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N85,000 - N150,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Desk Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Onyibiz Consult & Insight and the role in Not specified.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Desk Manager role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Onyibiz Consult & Insight before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Desk Manager at Onyibiz Consult & Insight ⏲ Aug 17, 2026, 12:04 PM ⋕ View all Customer Service & Support jobs Onyibiz Consult & Insight is a business firm based in Lagos, Nigeria, that specializes inproviding services related to business consulting, project management, and marketing. They are focused on helping organizations with strategic business development, providing necessary insights to support operational success. We are recruiting to fill the position below: Job Title: Desk Manager Location: Maryland, Lagos Employment Type: Full-time Job brief We are currently seeking a highly qualified Help Desk Manager to join our team. In this role, you will have the crucial responsibility of leading our technical support team and ensuring the delivery of exceptional customer service while effectively resolving all technical issues Responsibilities: Follow up with customers to identify areas of improvement Develop daily, weekly and monthly reports on help desk team’s productivity Contribute to improving customer support by actively responding to queries and handling complaints Manage the help desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Set specific customer service standards Provide customer feedback to the appropriate internal teams, like product developers. Establish best practices through the entire technical support process Recruit, train and support help desk representatives and technicians Requirements: and skills BSc Degree in Computer Science, Information Technology or relevant fields Team management skills. Hands on experience: with help desk and remote control software Proven work experience: as a Help desk manager Excellent written and verbal communications skills Customer-service oriented with a problem-solving attitude Solid technical background with an ability to give instructions to a non-technical audience Salary N85,000 - N150,000 monthly. How to Apply Interested and qualified candidates should submit their CV to: [email protected] using the Job Title as the subject of the email. Application Deadline: 9th September, 2026. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Maryland