Operations Manager
AI summary
Venus Finance, operating as Diamond Shine, is hiring an Operations Manager in Abuja, Nigeria. The role focuses on driving operational efficiency, coordinating cross-departmental activities, improving service delivery for financial products, and supporting business growth. The position is full-time with a salary range of NGN 250,000 – 400,000.
- Full-time role based in Abuja, Nigeria
- Salary range NGN 250,000 – 400,000
- Requires Bachelor’s degree and 3–5 years operations experience
- Fintech, financial services, or lending experience preferred
- Focus on operations, process improvement, and customer experience
- Career growth and collaborative work environment promoted
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 250,000 - 400,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Diamond Shine and the role in Abuja.
- Add concrete examples related to sales, call_center, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Manager role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Diamond Shine before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
D Operations Manager Diamond Shine Management & Business Development Today Easy apply New Abuja Full Time Banking, Finance & Insurance NGN 250,000 - 400,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Venus Finance is seeking a proactive, organized, and results-driven Operations Manager. The Operations Manager will be responsible for ensuring efficient service delivery, operational compliance, customer satisfaction, and smooth coordination across teams while supporting the company’s growth and profitability. Min Qualification: Degree Experience: Level: Mid level Experience: Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Abuja, Nigeria Job descriptions & requirements: Responsibilities: Develop and implement operational strategies aligned with company goals, business growth, and service expansion. Oversee the company’s daily operations, ensuring efficient workflows, timely service delivery, and adherence to established SOPs and operational standards. Coordinate activities across departments and ensure effective collaboration between operations, sales, customer service, and other relevant teams. Drive operational efficiency by identifying gaps, improving processes, and implementing practical systems to enhance productivity. Monitor service delivery for the company’s financial products and services, including loan services, proof of funds, and business registration services. Manage customer experience: by ensuring high service standards, timely resolution of complaints, effective feedback systems, and strong customer retention. Monitor team and departmental performance using KPIs, ensuring accountability and continuous improvement. Support business growth by ensuring operational readiness for new clients, services, and business opportunities. Develop and improve operational processes, workflows, documentation, and reporting systems. Identify operational risks and implement appropriate measures to minimize disruptions, errors, losses, and compliance issues. Work with management to identify operational challenges and implement solutions that improve overall business performance. Requirements: Bachelor’s degree (B.Sc.) in Business Administration, Finance, Economics, Management, or a related field. 3–5 years of proven experience: in operations management, preferably within fintech, financial services, lending, or a related industry. Strong understanding of business operations, process management, and service delivery. Experience: managing teams and coordinating activities across multiple departments. Good understanding of customer service operations and client relationship management. Familiarity with loan operations, financial services, fintech processes, or related business services is an advantage. Strong analytical, organizational, problem-solving, and decision-making skills. Excellent communication, interpersonal, and stakeholder management skills. Strong leadership ability with the capacity to motivate teams and enforce accountability. Why Join Us? Career Growth Opportunities Collaborative Work Environment Opportunity to Make Real Impact Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job