AIOps Lead
AI summary
M-KOPA is hiring its first AIOps Lead in Lagos to lead a team of three AI Ops Engineers designing and scaling automations and AI agents across the business. The role involves building multi-agent systems, RAG pipelines, and production-grade automations that improve how 2,500+ employees work across global operations. This is a brand-new team building on an existing foundation of Claude, Claude Code, Notion, HiBob, and Entra automations already running in production.
- First AIOps Lead role leading a team of three AI Ops Engineers
- Build multi-agent systems and production-grade automations at scale
- Work with Claude, LangChain, LangGraph, MCP, and Google ADK
- Join a TIME 100 most influential company and FT Africa's fastest-growing
- Carbon-negative company with 10 million+ customers across Africa
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in internship, entregador, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest AIOps Lead evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to M-KOPA and the role in Not specified.
- Add concrete examples related to internship, entregador, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this AIOps Lead role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research M-KOPA before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go PayGo solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of cus... Read more about this company AIOps Lead Job Type Full Time Qualification Experience: Location Lagos Job Field ICT / Computer About the job We're hiring our first AIOps Lead to lead a team that designs, ships, and scales automations and AI agents across M-KOPA. This is a brand-new team within the business - the tech foundation is already proven, and now we need someone to lead it, scale it, and define what it becomes. The Impact Your production-grade automations and agents will directly improve how 2,300+ employees work across our global operations. We've already helped over 10 million customers access over $2 billion in credit - and the tools you build will help that mission scale further and faster. It's your chance to be part of something that's literally transforming lives across an entire continent. The Opportunity Mission-driven engineering: Every automation you build helps internal teams and customer-facing staff deliver financial inclusion to Africa's Every Day Earners Global recognition: Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 5 consecutive years (2022–2026) Scale challenges: 2,500+ employees across Kenya, Uganda, Nigeria, Ghana, South Africa, the UK, and Europe - internal teams that can't scale by hiring forever need intelligent tooling that actually works Environmental impact: We're carbon-negative, having displaced over 2 million tonnes of emissions. Your key responsibilities: Lead three AI Ops Engineers — own their delivery, development, and day-to-day work Prioritise efficiently — manage competing requests from multiple teams by applying a clear prioritisation framework you'll help develop and improve Design and ship multi-agent systems and production-grade automations that measurably improve how internal teams and customer-facing staff work Build RAG pipelines for internal knowledge retrieval that ground agents in real organisational context Keep the AI tooling stack healthy as usage scales across 2,500+ employees Stay current on emerging AI tools and technologies - know what's hype and what's actually useful Help refine AI training for the wider organisation, including Software Engineering teams. Technical Environment: AI & Agentic Frameworks: Claude, Claude Code, Anthropic tooling, LangChain, LangGraph, MCP, multi-agent orchestration, Google ADK (or similar agentic tooling) Automation & Prototyping: Scripting, workflow tools, AI-assisted development, rapid prototyping (Vercel/Railway) Enterprise Tooling: Identity automation (Entra), internal platforms, Notion, HiBob integrations Existing Foundation: Twelve months of Claude, Claude Code, Notion, HiBob, and Entra automations already running in production — you're building on proven foundations, not starting from zero. Check how your CV aligns with this job Method of Application Interested and qualified? Go to M-KOPA on jobs.ashbyhq.com to apply Build your CV for free. Download in different templates.