Network Operations Center (NOC) Analyst
AI summary
Infratel Africa is hiring an Entry-Level Network Operations Center (NOC) Analyst to monitor network infrastructure, troubleshoot incidents, and provide first-level technical support in a 24/7 environment. The role involves incident detection, escalation, documentation, and preventive maintenance across Nigeria. Candidates should have a degree in Computer Science, IT, or a related field and 0–2 years of experience.
- Entry-level NOC role with 0–2 years experience required
- 24/7 rotating shift schedule in a network operations environment
- Focus on incident detection, troubleshooting, and escalation
- Requires degree in Computer Science, IT, or related discipline
- NYSC or internship experience is an added advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Network Operations Center (NOC) Analyst evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Infratel Africa and the role in Not specified.
- Add concrete examples related to security, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Network Operations Center (NOC) Analyst role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Infratel Africa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Network Operations Center (NOC) Analyst at Infratel Africa ⏲ Aug 6, 2026, 1:14 PM ⋕ View all ICT Support & Telecommunications jobs Infratel Africa is a leading telecommunication infrastructure service provider in Nigeria and Sub-Saharan Africa. We provide RAN, backhaul and power as a service across Africa. We are recruiting to fill the position below: Job Title: Network Operations Center (NOC) Analyst Location: Nigeria Job Type: Full-Time Job Summary This position is ideal for candidates who are passionate about networking and telecommunications and are looking to build a career in Network Operations. The role involves identifying, troubleshooting, escalating, and documenting network incidents while providing first-level technical support in a 24/7 operational environment. The Entry-Level Network Operations Center (NOC) Analyst is responsible for monitoring the Company's network infrastructure and customer services to ensure optimal performance and maximum uptime. Key Responsibilities: Comply with the Company's information security, health and safety, and operational policies. Track incident resolution and provide regular updates until closure. Ensure timely escalation of critical incidents to the relevant teams and management. Participate in continuous improvement initiatives to enhance network reliability. Prepare daily operational reports, shift reports, and incident summaries. Monitor network devices, servers, transmission equipment, and service alarms using Network Monitoring Systems (NMS). Maintain accurate operational records and documentation. Support preventive maintenance activities and scheduled network maintenance windows. Perform basic network troubleshooting for Layer 1 and Layer 2 issues. Open, update, and close incident tickets in accordance with established procedures. Follow established Standard Operating Procedures (SOPs) and escalation matrices. Detect, analyze, troubleshoot, and escalate network faults to the appropriate technical teams. Monitor network availability, performance, and service quality. Monitor power systems, environmental alarms, and site availability where applicable. Carry out proper shift handover by documenting ongoing incidents and outstanding issues. Key Performance Indicators (KPIs) Network uptime achieved. Mean Time to Detect (MTTD). Quality of incident documentation. Attendance and punctuality. Mean Time to Escalate (MTTE). Ticket closure accuracy. Shift handover quality. Mean Time to Restore (MTTR) (where applicable). Incident response time. Compliance with SOPs and escalation procedures. Qualifications Bachelor's Degree or Higher National Diploma (HND) in: Computer Science, Computer Engineering, Electrical/Electronic Engineering, Telecommunications Engineering, Information Technology or a related discipline. Experience: NYSC experience: or internship in networking or technical support is an added advantage. 0–2 years of experience: in a Network Operations Center, ISP, telecommunications company, or IT support environment. Technical Skills: Understanding of IP addressing and subnetting. Basic understanding of TCP/IP networking. Familiarity with network devices such as routers, switches, and firewalls. Familiarity with Microsoft Windows and Linux operating systems. Basic understanding of network monitoring tools. Ability to interpret alarms and event logs. Knowledge of LAN/WAN concepts. Basic Microsoft Office proficiency, particularly Excel and Word. Basic knowledge of fibre optics and wireless communication. Knowledge of ticketing systems is an advantage. Soft Skills: Willingness to learn and adapt quickly. Strong organizational and time management abilities. Good teamwork and collaboration skills. Customer service orientation. Ability to remain calm under pressure. High attention to detail. Integrity and professionalism. Excellent verbal and written communication. Strong analytical and problem-solving skills. Working Conditions: Willingness to work a 24/7 rotating shift schedule, including weekends and public holidays. Occasional travel to operational sites may be required. Ability to respond promptly to network incidents. Preferred Certifications (Advantage): CompTIA Network+ Cisco Certified Network Associate (CCNA) MikroTik MTCNA ITIL Foundation Huawei HCIA NSE (Fortinet) Fundamentals Salary Range N100,000 - N150,000 / Month. How to Apply Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email. Application Deadline: 15th August, 2026. View all Jobs in Nigeria