Customer Relationship Officer (Lead Closer)
AI summary
Fhemfel Group is hiring a target-driven Customer Relationship Officer (Lead Closer) in Abuja (FCT) on a full-time basis. The role focuses on converting leads into paying clients through calls, WhatsApp, inspections, negotiation, and deal closure in real estate sales. Candidates should have a Bachelor's Degree, 2–4 years of sales or CRM experience, and strong communication and closing skills.
- Full-time role based in Abuja (FCT), Nigeria
- Target-driven sales and lead conversion position in real estate
- Requires 2–4 years of sales, CRM, or real estate experience
- Application by email to fhemfelhr@gmail.com with job title as subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Relationship Officer (Lead Closer) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Fhemfel Group and the role in Abuja.
- Add concrete examples related to sales, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Relationship Officer (Lead Closer) role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Fhemfel Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Customer Relationship Officer (Lead Closer) at Fhemfel Group ⏲ Aug 27, 2026, 1:05 PM ⋕ View all Real Estate jobs Fhemfel Home Limited is an integrated real estate development, properties investment and project management services company redefining the landscape with value-driven projects that meet and surpass the expectations of our clients. Leveraging on the heritage of the Fhemfel brand, FHL’s competitive edge includes our strong corporate values, contemporary industry expertise, innovation and unusual commitment to customer service excellence. We are recruiting to fill the position below: Job Title: Customer Relationship Officer (Lead Closer) Location: Abuja (FCT) Employment Type: Full-time Job Summary This is a target-driven and conversion-focused role. The ideal candidate must be confident speaking with prospects, understanding their needs, overcoming objections, following up consistently and moving conversations toward a successful sale. The role requires an individual who is highly skilled in communication, persuasion, relationship management and sales conversion. The CRM Officer will be responsible for turning leads generated through marketing and other channels into qualified prospects and ultimately into paying clients. The CRM Officer / Deal Closer is responsible for managing prospective and existing clients throughout the sales process, from the initial conversation and lead engagement to inspection, negotiation and final deal closure. Key Responsibilities: Track every lead through the sales pipeline and ensure no qualified lead is abandoned. Convert qualified leads into paying clients. Contact leads promptly through calls, WhatsApp and other communication channels. Receive and manage leads from social media, marketing campaigns, referrals and other sources. Follow up after inspections and move prospects toward making a decision. Schedule and coordinate property inspections. Submit regular reports on leads, follow-ups, inspections, conversions and closed deals. Close real estate sales and ensure transactions move to completion. Negotiate professionally and work toward securing client commitment. Follow up consistently with leads and prospects. Re-engage old, inactive and prospective clients. Request referrals and identify opportunities for repeat business. Present suitable properties and investment opportunities to prospects. Meet assigned sales, conversion and revenue targets. Handle client questions, concerns and objections. Update the CRM with leads, conversations, follow-ups, inspections and sales. Turn conversations and enquiries into qualified prospects. Maintain strong relationships with existing and potential clients. Understand clients’ needs, preferences and budgets. Requirements: Bachelor's Degree Previous experience: in real estate sales is strongly preferred. Strong telephone, WhatsApp and face-to-face communication skills. Comfortable working with sales targets and performance-based KPIs. Ability to handle objections and difficult conversations professionally. 2–4 years of experience: in sales, customer relationship management, real estate sales, business development or a similar role. Strong organizational and record-keeping skills. Ability to work independently while collaborating with other departments. Strong follow-up and relationship management skills. Proven ability to convert leads into paying customers. Must be proactive, persistent and results-oriented. Good knowledge of CRM systems and lead management processes. Excellent negotiation and persuasion skills. Strong sales closing ability. How to Apply Interested and qualified candidates should send their Application to: fhemfelhr@gmail.com using the Job Title as the subject of the mail. View all Jobs in Nigeria Abuja Customer Relationship Officer job vacancies in Nigeria