Admin Assistant/Customer Advisor
AI summary
Koy Technology Solutions is hiring an Admin Assistant/Customer Advisor in Lagos. You will handle customer inquiries via phone, email, and chat, resolve complaints, support administrative tasks, and use tools like Microsoft Office, LinkedIn, and ChatGPT. Full-time role with a negotiable salary of NGN 70,000–150,000 plus commission.
- Full-time role based in Lagos, not remote
- Salary NGN 70,000–150,000 negotiable plus commission
- Requires 1 year experience and Microsoft Office skills
- Customer support via phone, email, and chat
- Uses LinkedIn, Indeed, Glassdoor, and ChatGPT for admin and proposal tasks
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000 Negotiable Plus Commission. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in no_experience, Administrative Assistant, Customer Service AdvisorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Admin Assistant/Customer Advisor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Koy Technology Solutions and the role in Lagos.
- Add concrete examples related to no_experience, Administrative Assistant, Customer Service Advisor, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Admin Assistant/Customer Advisor role in no_experience, Administrative Assistant?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Koy Technology Solutions before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Admin Assistant/Customer Advisor Koy Technology Solutions Admin & Office Today Easy apply New Lagos Full Time IT & Telecoms NGN 70,000 - 150,000 Negotiable Plus Commission Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary As an admin assistant/customer advisor, you will address inquiries via phone, email, and chat, resolve issues, and ensure a positive customer experience. You'll handle complaints, provide accurate information, and maintain detailed records. Collaboration with team members and continuous learning are key to this role's success. Min Qualification: High School (S.S.C.E) Experience: Level: Entry level Experience: Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Respond to inquiries and follow up on pending email communications. Create emails for hosts and organise document folders for easy access and retrieval. Utilise LinkedIn, Indeed, Glassdoor, and direct client websites to send applications for potential client proposals. Schedule and coordinate meetings with clients. Use ChatGPT to assist in modifying and optimising proposals. Create and maintain documents using Microsoft Word and Excel, incorporating AI for optimisation. Assist with various administrative tasks as needed. Efficiently surf and navigate the web. Customer Interaction: Respond to customer inquiries via phone, email, and chat promptly and professionally. Resolve customer issues and complaints with empathy and efficiency. Provide accurate information about products, services, and company policies. Assist customers with order placement, tracking, and returns. Maintain detailed and accurate records of customer interactions and transactions. Work with team members and other departments to resolve complex issues and ensure customer satisfaction. Anticipate customer needs and offer solutions to enhance their experience. Gather customer feedback to identify areas for improvement and contribute to service enhancements. Meet or exceed performance targets and service level agreements. Requirements: Minimum of 1 year of work experience: Familiar with Microsoft Office packages. Preferable age between 22 - 28 Preferred typing speed of 30-35 WPM. Excellent interpersonal communication skills. NYSC members are encouraged to apply. Ability to work independently and manage pressure effectively. Preferably a Male candidate Must be computer literate Note: This is not a remote job Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job