Senior Business Manager - All Locations
AI summary
Airtel Nigeria is hiring a Senior Business Manager to oversee zonal operations, drive revenue growth, and manage customer service. The role requires a Bachelor's degree and at least 12 years of retail sales experience.
- Oversee customer and revenue market share objectives for zonal operations
- Requires 12+ years of retail sales experience in telecom
- Manage network quality, distribution, and channel satisfaction
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required12+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior Business Manager - All Locations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Airtel Nigeria and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Senior Business Manager - All Locations role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Airtel Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Senior Business Manager - All Locations at Airtel Nigeria ⏲ Jul 29, 2026, 11:17 AM ⋕ View all ICT Support & Telecommunications jobs Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company's product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services. We are recruiting to fill the position below: Job Title: Senior Business Manager - All Locations Job ID: 833 Location: Nigeria About the Role The job purpose is to plan, monitor and ensure achievement of customer and revenue market share objectives set for zonal operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion. Responsibilities: Increase revenue earning customer net additions – Prepaid: Supervise health of acquisitions, compliance on activations, Oversee activating connections as per the stipulated turnaround times Identify and formulate zonal sales strategies to help drive gross additions Monitor churn & grace periods Increase Revenue earning customer net additions – Postpaid: Oversee activating connections as per the stipulated turnaround times Identify and formulate zonal sales strategies to help drive gross additions Monitor churn & grace periods Supervise health of acquisitions, compliance on activations, Achieve Net Revenue of the zone: Propose and drive VAS Up selling activities Identify and formulate Customer Service development strategies to help drive collections and bad debts performance of the zone Drive the reduction of recharge turnovers and first bill churn & zero recharge. Deliver on Channel Satisfaction Score: Implement the audit and review of channel partners & distributors to ensure Healthy ROI Conceptualize, design and implement channel delight activities Monitor the timely disbursement of claims to the market and regular trade servicing. Expand Distribution Width and Depth: Ensure expansions to align to dimensioned number of Active Easy Charge Outlets Establish SIM Selling outlets and other categories of retail outlets as a % of Easy Charge outlets Identify and formulate zonal sales strategies to help drive Distribution across showrooms and Dealer Service Agents Network Coverage & Quality: New sites ROI and deployment Follow through with ZTOs in delivering cell availability, quality of calls and reduction of outages at sites within Zone Network Optimization Showroom Experience: Delivery: Ensure showroom employees are up-skilled in industry training and certifications for the role Ensure provision of standard Infrastructure at Zonal showrooms, Identify and formulate Customer Service Delivery Strategies to help improve Customer Satisfaction scores Achieve Employee Engagement Scores in line with the Engagement Target for the Business Area: Implement all action plans that will address hygiene issues etc. from engagement survey Continuously motivate the front-line employees through leadership by examples Requirements: Educational Qualifications: Bachelor’s Degree in Management or related Social Sciences Masters in Business Administration is an advantage Relevant Experience: & Functional / Technical Skills: Minimum of 12 years’ experience: in Retail sales, preferably in the Telecommunications, FMCG or the Manufacturing industry, with at least 4 years at middle management level Extensive sales and business development experience: with proven expertise in revenue generation and growth Excellent understanding and implementation of Route-to-Market (RTM) and Go-to-Market strategies Excellent product knowledge Other requirements: Team Player: Independent, confident and objective A strong Customer – centric orientation Attention to details Excellent and proven leadership skills Excellent Numerical Acumen and Analytical thinking skills Excellent presentation and communication skills Excellent Relationship Management skills Excellent at driving Execution Excellence How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 5th August, 2026; 11:59PM. View all Jobs in Nigeria