IT Support Officer
AI summary
E-mmerx World Limited is hiring a reliable IT Support Officer in Lagos to provide day-to-day technical support across the organization. The role involves troubleshooting hardware and software issues, supporting staff, maintaining devices and systems, and ensuring smooth office technology operations. The position is full-time with a salary range of NGN 150,000 - 250,000.
- Full-time role in Lagos with salary of NGN 150,000 - 250,000
- Entry-level position requiring HND and 1 year experience
- Involves 1st-level technical support and troubleshooting
- Microsoft Office, Active Directory, and networking knowledge needed
- Certifications like CompTIA A+ and ITIL are advantageous
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Support Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to E-mmerx World Limited and the role in Lagos.
- Add concrete examples related to security, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IT Support Officer role in security, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research E-mmerx World Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
IT Support Officer E-mmerx World Limited Engineering & Technology Today Easy apply New Lagos Full Time IT & Telecoms NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are looking for a reliable and solutions-driven IT Support Officer to provide day-to-day technical support across the organization. The role will involve troubleshooting hardware and software issues, supporting staff with IT-related concerns, maintaining company devices and systems, and ensuring that the office's technology runs smoothly. Min Qualification: HND Experience: Level: Entry level Experience: Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Provide 1st-level technical support to users through phone, email, chat, or in person. Troubleshoot common hardware and software issues on desktops, laptops, printers, and other IT devices. Install, configure, and maintain Windows operating systems and applications. Assist users with Microsoft Office/Microsoft 365 applications, including Outlook, Word, Excel, Teams, and basic account issues. Perform basic network troubleshooting, including LAN/Wi-Fi connectivity, IP addresses, DNS, and internet access. Create and manage user accounts and perform basic tasks in Active Directory, such as password resets and account unlocks. Assist with the setup and configuration of computers, printers, mobile devices, and other IT equipment. Escalate complex technical issues to senior IT personnel or relevant support teams when necessary. Maintain accurate records of IT incidents, requests, equipment, and resolutions. Assist with IT asset management, including tracking computers, peripherals, software, and other company equipment. Support routine software updates, antivirus checks, backups, and basic system maintenance. Assist in setting up new employees with computers, email accounts, applications, and required access. Provide basic support for telephony, printers, CCTV, and other office IT systems where required. Follow established IT policies, procedures, and security practices. Assist in documenting common technical issues and creating simple user guides and troubleshooting procedures. Research IT Processes. Requirements: Minimum of an HND in Computer Science, Information Technology, Computer Engineering, or a related field. 1–3 years of experience: in IT Support, Help Desk, Desktop Support, or a similar role. Good knowledge of Windows operating systems and basic computer hardware/software troubleshooting. Basic knowledge of Microsoft Office/Microsoft 365 applications. Basic understanding of networking concepts, including TCP/IP, DHCP, DNS, LAN, Wi-Fi, and internet connectivity. Basic experience: with Active Directory is an advantage. Good understanding of computer hardware, peripherals, printers, and other common IT equipment. Basic knowledge of IT security practices, such as antivirus, password security, access control, and safe computing. Experience: with an IT ticketing/help desk system is an advantage but not mandatory. Cloud knowledge is not required, although basic familiarity with cloud services such as Microsoft 365 is an advantage. Certifications: The following are advantageous but not mandatory: CompTIA A+ ITIL Foundation Microsoft certifications Google IT Support Certificate Other relevant IT support certifications Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job