Customer Service Officer
AI summary
Elizabeth Maddeux Limited is hiring a Customer Service Officer for a pharmacy in Egbeda, Lagos. The role involves customer follow-ups, order processing, social media community management, and directing clinical queries to the Pharmacist. Full-time position with a 21 September 2026 application deadline.
- Full-time role based in Egbeda, Lagos
- Pharmacy customer service and social media engagement focus
- Requires 1–3 years experience in pharmaceutical customer service
- Application deadline is 21 September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, Customer Service, PharmaceuticalThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Elizabeth Maddeux Limited and the role in Not specified.
- Add concrete examples related to call_center, Customer Service, Pharmaceutical, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in call_center, Customer Service?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Elizabeth Maddeux Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Officer at Elizabeth Maddeux Limited ⏲ Sep 7, 2026, 7:18 AM ⋕ View all Customer Service & Support jobs Elizabeth Maddeux provides a range of human resources solutions designed to empower your workforce, enhance technical proficiency, refine soft skills, and accelerateorganizational growth for better impacts by enhancing organizational dynamics through a well-rounded and robust human resource intervention. We are recruiting to fill the position below: Job Title: Customer Service Officer Location: Egbeda, Lagos Employment Type: Full-time Job Summary We are seeking a friendly, proactive, and customer-focused Customer Service Officer to support the daily operations of a pharmacy. Key Responsibilities: Follow up with customers to improve satisfaction, retention, and overall customer experience. Assist with order processing, product enquiries, and customer follow-ups. Support community management by engaging customers and responding to comments, messages, and enquiries across social media platforms. Assist customers with general pharmacy product enquiries and direct clinical questions to the Pharmacist where necessary. Build and maintain positive relationships with customers and online communities. Attend customers' enquiries and provide prompt, professional assistance. Requirements: 1-3 years experience: as a customer service officer within pharmaceutical environment OND, HND, or Bachelor’s Degree in Business Administration, Marketing, Mass Communication, or a related field. Experience: with community management and social media customer engagement. Excellent communication and interpersonal skills. How to Apply Interested and qualified candidates should forward their CV and portfolio to: careers@elizabethmaddeux.com using "Customer Service Officer" as the subject of the email. Application Deadline: 21st September, 2026. View all Jobs in Nigeria Lagos State Customer Service Officer job vacancies in Nigeria