Reconciliation and Settlement Specialist
AI summary
PalmPay is hiring a Reconciliation and Settlement Specialist in Opebi, Lagos, within the CFM department. The role focuses on daily transaction reconciliation, settlement processing, discrepancy resolution, and wallet funding activities. Candidates need a bachelor's degree in Accounting, Finance, Economics, or Business Administration and 3–5 years of relevant experience.
- Role based in Opebi, Lagos under the CFM department
- Focus on reconciliation, settlement, and wallet funding operations
- Requires bachelor's degree in Accounting, Finance, Economics, or related field
- 3 to 5 years of relevant reconciliation or financial operations experience preferred
- Involves SLA-driven settlement processing and discrepancy resolution
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkejaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Reconciliation and Settlement Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to PalmPay and the role in Ikeja.
- Add concrete examples related to call_center, internship, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Reconciliation and Settlement Specialist role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikeja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research PalmPay before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Reconciliation and Settlement Specialist Job at PalmPay | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Reconciliation and Settlement Specialist Job at PalmPay PalmPay is a financial service provided by PalmPay Limited, licensed and regulated by the Central Bank of Nigeria (CBN). Deposits are insured by the Nigerian Deposit Insurance Corporation (NDIC). We empower individuals and businesses with payments solutions, high-yield investment opportunities, and easy-to-use tools for financial management. We are a global company with a presence in Nigeria, Ghana, Tanzania, and the United Kingdom. We are recruiting to fill the position below: Job Position: Reconciliation and Settlement Specialist Job Location: Opebi, Lagos Department: CFM Job Level: P3 Role Summary The Reconciliation and Settlement Specialist is responsible for the accurate and timely reconciliation of assigned transaction channels, processing and monitoring settlements, managing wallet funding activities, and resolving transaction discrepancies. The role ensures settlement obligations are completed within agreed SLAs, financial records are accurate, and revenue leakage and operational risks are minimized. Key Responsibilities: Perform daily reconciliation of assigned transaction channels, including dealer settlements and wallet funding activities. Validate reconciliation results, identify discrepancies, and ensure all exceptions are investigated and resolved promptly. Monitor transaction flows and follow up with relevant channels and partners to resolve outstanding reconciliation issues. Process and monitor transaction settlements in line with agreed SLAs. Ensure settlement credits are accurately processed for collections and cash-in transactions. Ensure settlement debits are accurately processed for disbursement and cash-out transactions. Prepare, validate, and upload accurate settlement and wallet funding reports through designated SFTP or online platforms. Investigate transaction discrepancies and coordinate with relevant teams to ensure timely resolution. Support the resolution of customer transaction-related complaints and enquiries. Provide partners with timely updates on the status and resolution of transaction-related issues. Maintain accurate reconciliation and settlement records for reporting, control, and audit purposes. Ensure compliance with internal controls, operational procedures, reporting standards, and audit requirements. Identify settlement and reconciliation risks and implement appropriate controls to minimize financial exposure. Monitor transactions and settlement activities to identify potential revenue leakage and support revenue assurance across assigned channels. Escalate unresolved exceptions, settlement failures, and material financial discrepancies to the appropriate stakeholders. Contribute to process improvements that enhance reconciliation accuracy, settlement efficiency, and operational controls. Key Performance Indicators Reconciliation accuracy and completion rate. Settlement accuracy and adherence to SLA. Timely resolution of reconciliation exceptions. Reduction in outstanding transaction discrepancies. Revenue leakage identified and prevented. Accuracy and timeliness of settlement and wallet reports. Compliance with internal controls and audit requirements. Resolution turnaround time for transaction-related issues Requirements: Education: and Experience: Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or a related field. 3 to 5 years of relevant experience: in reconciliation, settlement, financial operations, payments, or a related function. Experience: working with transaction reconciliation, settlement processes, payment channels, or digital financial services is preferred. Key Skills and Competencies: Strong reconciliation and settlement expertise. Excellent attention to detail and numerical accuracy. Strong analytical and problem-solving skills. Understanding of transaction flows and payment operations. Ability to investigate and resolve financial discrepancies. Strong understanding of financial controls and revenue assurance. Good stakeholder and partner management skills. Strong reporting and documentation skills. Ability to work with large volumes of transaction data. Proficiency in Microsoft Excel and other reconciliation or financial reporting tools. Ability to manage multiple priorities and meet strict SLAs. Strong communication and escalation skills. High level of integrity, accountability, and confidentiality. 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