Operations Intern (Hybrid)
AI summary
Expedier is hiring an Operations Intern to support day-to-day operational activities including transaction monitoring, customer support coordination, reconciliation, compliance checks, reporting, and process documentation. The role suits organized, detail-oriented fresh graduates or candidates with up to one year of experience in operations, banking, or fintech. A monthly stipend of N100,000 is offered.
- Hybrid operations role in a fast-paced fintech environment
- Open to fresh graduates with 0–1 year of experience
- Monthly stipend of N100,000
- Covers transaction operations, customer support, compliance, and reporting
- Requires basic Excel/Sheets skills and strong attention to detail
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N100,000 per month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, no_experience, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Intern (Hybrid) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Expedier and the role in Not specified.
- Add concrete examples related to internship, no_experience, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Intern (Hybrid) role in internship, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Expedier before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The Operations Intern will support the day-to-day operational activities of the company, including transaction monitoring, customer support coordination, reconciliation, compliance checks, reporting, and process documentation. The ideal candidate is organized, detail-oriented, analytical, willing to learn, and able to work effectively in a fast-paced fintech environment. Key Responsibilities: Transaction Operations: Assist with transaction and settlement-related documentation. Assist in monitoring and processing customer transactions across company products and services. Assist with investigating transaction-related issues and escalating unresolved cases. Support transaction reconciliation and maintenance of accurate operational records. Monitor transactions for exceptions and promptly escalate issues to the appropriate team members. Track transaction inflows and outflows and flag delays or discrepancies. Customer Support & Service Operations: Follow up on outstanding customer-related operational issues. Maintain accurate records of customer requests, resolutions, and escalations. Assist with customer account updates and verification requests. Support the Customer Success team in resolving customer operational issues and inquiries. Monitor support tickets and help ensure customer requests are attended to within established timelines. Compliance & Risk Support: Support the preparation of documents and records required for internal reviews and audits. Flag unusual transactions or activities for review by the appropriate team. Support the review of customer and transaction information in line with internal procedures. Assist in maintaining compliance and operational documentation. Assist with customer verification and KYC processes. Operational Reporting: Record and organize information relating to transactions, settlements, reconciliations, and escalations. Assist with basic data analysis and identification of operational trends or discrepancies. Assist in preparing daily, weekly, and monthly operational reports. Support the tracking of key operational metrics. Update and maintain operational trackers and spreadsheets. Process & Documentation Support: Assist in documenting operational procedures and workflows. Assist with testing and implementation of new operational tools and systems. Support the maintenance and updating of standard operating procedures (SOPs). Identify recurring operational issues and bring them to the attention of supervisors. Support process improvement and automation initiatives as assigned. Cross-Functional Collaboration: Assist with operational projects and initiatives as assigned. Work closely with the Operations, Customer Success, Compliance, Finance, Product, and Technology teams. Support communication and coordination between teams on operational matters. Coordinate with relevant internal teams to ensure timely resolution of operational issues. Requirements: 0–1 year of experience: in Operations, Customer Support, Banking, Fintech, or a related field. Strong problem-solving and critical-thinking abilities. Strong attention to detail and willingness to learn. Ability to work effectively in a fast-paced environment. Fresh graduates are encouraged to apply. Ability to follow established processes and meet deadlines. Good written and verbal communication skills. Good organizational and time-management skills. Basic knowledge of fintech operations, payments, foreign exchange, or financial services is an added advantage. Bachelor's Degree in Business Administration, Finance, Economics, Operations Management, or a related field. Basic to intermediate proficiency in Microsoft Excel and Google Sheets. Key Competencies: Willingness to Learn Adaptability Organization Analytical Thinking Time Management Initiative Process Discipline. Communication Skills Problem-Solving Team Collaboration Accountability Attention to Detail N100,000 per month. How to Apply Interested and qualified candidates should forward their CV / Resume to: esther.alabi@expedier.co using the job title as the subject of the mail. Application Deadline: 10th September, 2026. View all Jobs in Nigeria Operations Intern job vacancies in Nigeria