Chief Technology Officer / Head of Technology

AI summary

Bave Design Studio is hiring a hands-on Chief Technology Officer / Head of Technology to own the technology ecosystem across a growing multi-location group of businesses in Nigeria. The role covers ERP, e-commerce, hosting, payments, inventory and integrations across retail, hospitality and e-commerce operations. The position requires strong technical leadership, vendor management and business alignment rather than pure software development.

• Senior technology leadership role owning the full technology ecosystem
• Covers approximately 17 business locations across Nigeria
• Focus on Odoo ERP, e-commerce, payments, inventory and integrations
• Requires business understanding plus technical and leadership skills
• Involves vendor management, cybersecurity and digital transformation

Original source description

We need someone who can bring these different systems together, understand how they support the business, identify gaps and risks, coordinate internal teams and external vendors, and provide management with clear technology leadership. We are seeking a highly capable and hands-on Chief Technology Officer (CTO) / Head of Technology to take ownership of the technology ecosystem of a growing group of businesses with operations across approximately 17 locations. Our technology environment currently includes Odoo ERP, multiple websites/e-commerce platforms, hosting infrastructure, payment systems, inventory and operational systems, third-party applications and integrations. The organisation operates across retail, hospitality and e-commerce, with technology playing an increasingly important role across inventory, sales, finance, customer experience, operations and management. We are looking for someone who combines technical knowledge, business understanding, leadership and strong problem-solving ability. This is not a purely software-development role, nor is it simply an IT support position. Key Responsibilities: As CTO / Head of Technology, you will: Manage and coordinate technology vendors, ERP consultants, developers, hosting providers and other external technology partners. Oversee the company's Odoo ERP environment, including workflows, integrations, users, vendors, upgrades and ongoing improvements. Ensure effective integration between ERP, websites, inventory, payment gateways and other business systems. Work with Finance, Operations, Inventory/Warehouse, Retail, Hospitality and Management teams to ensure technology effectively supports business processes. Develop and execute a technology roadmap aligned with the organisation's growth and operational goals. Evaluate emerging technologies and recommend practical solutions that can improve operational efficiency, customer experience: and business performance. Establish strong cybersecurity, access-control, backup, disaster-recovery and business-continuity practices. Provide technology advice to senior management and represent the technology function during relevant management, vendor and strategic meetings. Monitor the performance and reliability of business-critical systems and coordinate the resolution of technology incidents. Visit business locations when necessary to understand operational challenges and ensure technology systems are functioning effectively. Oversee the organisation's websites and e-commerce technology and coordinate with the E-commerce Manager and external web/technology partners. Review vendor proposals, technology contracts and software recommendations before major technology investments are made. Manage, mentor and coordinate internal IT/technology personnel where applicable. Oversee hosting, domains, DNS, SSL, backups, servers/cloud infrastructure and other critical technology services. Take overall ownership of the organisation's technology infrastructure, systems and digital operations. Identify inefficient, outdated or duplicated systems and recommend opportunities for consolidation, automation and improvement. Establish technology policies, SOPs and escalation procedures across the organisation. Maintain proper documentation of company systems, integrations, technology assets, licences, accounts and administrative access. Lead technology implementation, migration, integration and digital-transformation projects. Education: & Experience: Demonstrable experience: managing business-critical technology systems is essential. Relevant professional certifications are an advantage. Bachelor's Degree in Computer Science, Information Technology, Engineering, Information Systems or a related discipline is preferred. Previous experience: within retail, hospitality, e-commerce, FMCG, distribution or another multi-location business environment will be a strong advantage. What We Are Looking For The ideal candidate should have: Experience: working with inventory, retail, POS, warehouse, hospitality or other operational business systems is an advantage. Good understanding of cybersecurity, access management and technology risk. Working knowledge of hosting, domains, DNS, cloud/server infrastructure, backups and system administration. Experience: managing technology across multiple business locations is highly desirable. Strong professional experience: in IT, technology operations, infrastructure, ERP or technology leadership. Strong analytical and troubleshooting ability. Experience: managing external technology vendors, developers, consultants and service providers. Ability to communicate technical issues clearly to non-technical management and employees. Ability to quickly learn and take ownership of unfamiliar systems. Experience: managing or supporting ERP systems. Experience: with Odoo is highly desirable. Understanding of APIs, integrations, databases and how different business systems exchange data. Strong understanding of websites and e-commerce technology. Strong project-management and implementation skills. Strong leadership and stakeholder-management skills. Good commercial judgement and the ability to evaluate technology based on business value, not technology alone. Strong documentation and process-development skills. Who Should Apply? We are more interested in your demonstrated ability to take ownership of a complex business technology environment than your current job title. You may currently be working as a: Digital Transformation Manager Technology Operations Manager CTO. Head of Technology Infrastructure & Systems Manager Head of IT Senior IT Manager ERP/IT Manager IT Manager However, you must understand technology well enough to evaluate solutions, ask the right questions, challenge vendors, manage specialists and remain accountable for the final outcome. You should be comfortable moving between strategic and practical responsibilities: — from advising management on a major technology investment to working with an ERP consultant, web development team or infrastructure provider to resolve an operational problem. You do not need to personally build every system or write every line of code. Location Requirements: This is a full-time, on-site role based in Abuja. The successful candidate must be based in Abuja or willing to relocate and must be available to work closely with management and operational teams across the organisation's locations. How to Apply Interested and qualified candidates should: Click here to apply online Note : If you are a commercially aware technology leader who enjoys solving complex operational problems, improving systems and building technology infrastructure that can support a growing business, we would like to hear from you. View all Jobs in Nigeria Abuja