Concierge Manager (Female)
AI summary
A full-time Concierge Manager (Female) role in Lagos, Nigeria, with Kennedia Consulting Limited. Requires 7-10 years experience in concierge/guest relations, a Bachelor's/HND in hospitality, and strong leadership skills. Apply by email with CV before 14th August 2026.
- Lead concierge team to deliver exceptional guest experiences.
- Minimum 7 years experience in luxury hotel concierge or guest relations.
- Application deadline: 14th August 2026.
- Must be female (as per job title).
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required7+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, Concierge ManagerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Concierge Manager (Female) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kennedia Consulting Limited and the role in Not specified.
- Add concrete examples related to hospitality, call_center, Concierge Manager, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Concierge Manager (Female) role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kennedia Consulting Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Concierge Manager (Female) at Kennedia Consulting Limited ⏲ Jul 29, 2026, 8:05 AM ⋕ View all Food Services & Catering jobs Kennedia Consulting Limited (KCL) - We provide HR consulting , HR strategy, workforce planning, culture and HR transformation, recruitment and talent acquisition, assessment and development centres We are recruiting to fill the position below: Job Title: Concierge Manager (Female) Location: Lagos Employment Type: Full-time Job Summary We are seeking an experienced, personable, and service-oriented Concierge Manager to lead our Concierge team and deliver exceptional guest experiences. The ideal candidate will possess outstanding customer service skills, extensive knowledge of hospitality operations, and the ability to anticipate and exceed guest expectations. Key Responsibilities: Maintain high standards of professionalism, confidentiality, and hospitality etiquette. Coordinate guest requests, including transportation, restaurant reservations, event bookings, tours, and other concierge services. Build and maintain strong relationships with local businesses, vendors, and service providers to offer premium services to guests. Handle guest inquiries, complaints, and special requests promptly and effectively. Collaborate with Front Office, Housekeeping, Food & Beverage, and other departments to ensure seamless guest experiences. Ensure accurate record-keeping of guest preferences to provide personalized service during future visits. Monitor departmental performance and implement continuous improvement initiatives to enhance guest satisfaction. Lead, train, and supervise the concierge team to deliver personalized and memorable guest experiences. Oversee the daily operations of the Concierge Department, ensuring exceptional guest service at all times. Welcome VIP guests and ensure their needs are anticipated and professionally managed. Requirements: Excellent communication, interpersonal, and customer service skills. Strong leadership and team management abilities. 7–10 years of proven experience: in Concierge, Guest Relations, or Front Office Operations within a reputable hotel, with supervisory experience. Bachelor's Degree or HND in Hospitality Management, Tourism, Business Administration, or a related field. Strong knowledge of luxury hospitality standards and guest service best practices. Proficiency in Microsoft Office Suite and Hotel Property Management Systems (PMS). Ability to multitask and remain composed in a fast-paced hospitality environment. Professional appearance with exceptional problem-solving and organizational skills. How to Apply Interested and qualified candidates should send their CV to: [email protected] using "Concierge Manager –Lagos" as the subject of the email. Application Deadline: 14th August, 2026. View all Jobs in Nigeria Lagos State