Senior UX Researcher
AI summary
Moniepoint Incorporated is hiring a Senior UX Researcher to lead user research across Nigeria and shape product strategy for its fintech platform. The role involves end-to-end qualitative and quantitative research, stakeholder collaboration, and building scalable research operations. Candidates need 6+ years of UX research experience, ideally with digital B2C products and African markets.
- Focus on Nigerian user research within a leading African fintech company
- 6+ years UX research experience required, ideally with B2C digital products
- Opportunity to build and scale research operations and repositories
- Portfolio with case studies can strengthen your application
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required6+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in entregador, UX Research, Product ResearchThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior UX Researcher evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Moniepoint Incorporated and the role in Not specified.
- Add concrete examples related to entregador, UX Research, Product Research, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Senior UX Researcher role in entregador, UX Research?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Moniepoint Incorporated before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
As a Senior UX researcher, you’ll be the voice of our users. You’ll play a critical role in shaping our product strategy by uncovering deep insights into the needs, behaviours, and aspirations of our users - especially within Nigeria. You’ll collaborate closely with our creators to ensure our solutions are grounded in real-world market realities. We’re on a mission to create financial happiness for every African, and your research will directly influence how we design products that are accessible, intuitive, and impactful. Key responsibilities: Use a range of methods including in-depth interviews, ethnographic studies, usability testing, surveys, and diary studies, with a focus on the Nigerian context. Stay ahead of fintech and consumer trends in Nigeria and comparable markets through continuous landscape analysis. Act as the subject matter expert on Nigerian user needs, guiding our local expansion and regional growth across Africa. Partner with product managers, designers, and engineers to translate business challenges into research questions. Present findings clearly to stakeholders at all levels to drive action and product improvements. Lead and execute end-to-end qualitative and quantitative research across the product lifecycle—from discovery to delivery. Synthesise complex data into actionable insights and frameworks (personas, journey maps, mental models) that drive empathy across the team. Structure and scale our research operations, including participant management and maintaining organised research repositories. Qualifications 6+ years of experience: in UX research or product research, ideally with digital B2C products. Deep experience: researchng African markets, specifically Nigeria. Proven track record of translating insights into tangible frameworks that guide business decisions. Hands-on experience: with tools like UserTesting, Maze, Typeform, or similar platforms. Advanced expertise in qualitative and quantitative methodologies (co-creation, usability testing, literature reviews, etc.). Preferred qualifications: Background in fintech or banking environments. Experience: building or engaging with active user communities in Nigeria. Experience: scaling research practices in a fast-growth startup or scale-up. What success looks like Research insights are consistently used to inform the product roadmap and business strategy. You become the "go-to" person for understanding the Nigerian consumer’s financial journey. We establish a thriving research repository that is easily accessible to all product stakeholders. User recruitment becomes a seamless, automated process that allows for faster research cycles. Product teams report a clearer understanding of user pain points, measured by feature adoption and user satisfaction. About you: You're driven by mastery and want to make the world a better place through your work. You love finding innovative ways to solve user problems. You don't guess - you use data. You prefer not to speak if you're unsure of the facts. You believe in Moniepoint’s mission and want to bring our audience along on the journey to financial happiness. You speak the language of our users. You don't try to sound impressive with technical jargon; you stay relatable and friendly. How to Apply Interested and qualified candidates should: Click here to apply online Application Process Optionally, you may also include a PDF portfolio with case studies that further illustrate your research approach and results. Please submit a resume highlighting your research experience: and outlining research methodologies, processes, and the impact of your work on user experience: and business outcomes. While a portfolio is not required, it can provide additional insight into your end-to-end research thinking and influence on product direction. Our hiring process: Resume review: We look for strong experience: that showcases your research process, methodologies, and impact. Case study presentation: Present a research project to a panel, demonstrating your problem-solving, research craft, and strategic thinking. Technical interview with a senior researcher: Deep dive into your experience, approach, and alignment with our mission. Executive interview: Discussion with senior leadership about your growth potential, influence, and ability to drive user and business success. View all Jobs in Nigeria Lagos State