Customer Service Representative
AI summary
The Luu Brand is hiring a Customer Service Representative in Lagos, Nigeria. The role involves handling phone calls, emails, live chats, social media messages, customer complaints, orders, returns, and refunds. Full-time position with a salary range of NGN 70,000 to 150,000.
- Full-time role based in Lagos, Nigeria
- Salary range of NGN 70,000 to 150,000
- Entry-level position requiring OND qualification
- 2-3 years of relevant experience required
- Female candidates given added advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in retail, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to The Luu Brand and the role in Lagos.
- Add concrete examples related to retail, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in retail, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research The Luu Brand before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative The Luu Brand Admin & Office 1 week ago Easy apply New Lagos Full Time Retail, Fashion & FMCG NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking to hire a Customer Service Representative to join our team. Min Qualification: OND Experience: Level: Entry level Experience: Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Answer incoming phone calls, emails, and live chats. Handle social media messages Fix customer complaints and troubleshoot problems. Process new orders, returns, and refunds. Update and maintain client account records. Send difficult problems to higher managers when needed. Requirements: Minimum qualification of OND. Experience: handling social media messages 2-3 years of previous experience: in a similar role. Female is an added advantage Remuneration: NGN 70,000 Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job