Group HR / Business Support Services Manager
AI summary
Excellent Jobs is recruiting a Group HR / Business Support Services Manager for a full-time role based in Yaba, Lagos. The position requires 12 years of progressive HR and business support experience across diverse industries and involves leading group-wide HR strategy, talent management, organizational development, and corporate support services. The role reports to the Group CEO/Managing Director and targets candidates aged 37–47.
- Full-time role based in Yaba, Lagos, Nigeria
- Requires minimum 12 years of progressive HR and business support experience
- Reports directly to the Group CEO/Managing Director
- Covers HR strategy, talent management, organizational development, and corporate support services
- Age requirement specified as 37–47 years
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required12+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in YabaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Group HR / Business Support Services Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Excellent Jobs and the role in Yaba.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Group HR / Business Support Services Manager role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Yaba under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Excellent Jobs before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Group HR / Business Support Services Manager Job at Excellent Jobs | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Group HR / Business Support Services Manager Job at Excellent Jobs Excellent Jobs is a consulting and recruitment firm, dedicated to hiring and managing great talents for its clients. We are recruiting to fill the position below: Job Position: Group HR / Business Support Services Manager Job Location: Yaba, Lagos Employment Type: Full-time Reports To: Group CEO/Managing Director Position Summary A seasoned HR and Business Support Services leader with 12 years of progressive experience: in managing group-wide HR operations, organizational development, and support service functions across multiple business units. Skilled in aligning HR strategies with business goals, driving efficiency in corporate services, and fostering a high-performance culture that supports sustainable growth. Key Responsibilities: Develop and implement group-wide HR strategies, policies, and procedures in line with organizational objectives. Oversee talent acquisition, workforce planning, onboarding, and succession planning across all business units. Drive performance management frameworks, ensuring clear KPIs, appraisals, and development plans. Champion employee engagement, recognition, and retention initiatives. Lead organizational development projects, including change management, culture building, and leadership development. Manage compensation & benefits: structures, ensuring internal equity and external competitiveness. Ensure compliance with labor laws, regulations, and industry standards across jurisdictions. Oversee administrative, facility management, and corporate support functions, ensuring smooth day-to-day operations. Lead procurement and vendor management processes to optimize costs and efficiency. Manage travel, logistics, and corporate services support across business units. Develop and implement digital transformation initiatives within HR and support services for greater efficiency. Establish service-level agreements (SLAs) and key performance metrics for business support operations. Act as a strategic partner to senior management, advising on workforce strategy, organizational design, and people-related risks. Drive cross-functional collaboration between HR, Finance, IT, and Operations to support overall business performance. Mentor and develop HR and support services teams, building capability and leadership pipelines. Contribute to business continuity planning, risk management and crisis response frameworks. Any other tasks that will be given to you from time to time by the Group’s top management. Key Achievements Successfully led a group-wide HR transformation, introducing a competency-based framework that improved talent development and internal mobility. Reduced employee turnover by 20% through strategic engagement and retention programs. Implemented a digital HRIS platform that streamlined payroll, leave management, and performance reviews. Negotiated group-wide vendor contracts, achieving 15% cost savings in business support operations. Designed and launched leadership development initiatives, increasing internal promotions at management level by 30%. Qualifications B.Sc Degree in Human Resource Management, Business Administration, Industrial/Organizational Psychology or any related field. Masters Degree will be an added advantage. Minimum 12 years of consistent/progressive experience: in a structured medium to large scale company with diverse businesses in Manufacturing, banking, real estate, Agro-business, Capital market, fintech etc. Must be between the Age ranges of 37-47 years. Proficient in the use of Microsoft Packages e.g. Word, Excel, Sage or any other HR Software packages. Skills & Competencies: Strategic HR Management & Workforce Planning Talent Acquisition & Retention Strategies Organizational Development & Change Management Compensation & Benefits: Structuring Employee Relations & Compliance Business Support Operations & Facilities Management Vendor & Procurement Management Digital HR Solutions & Process Automation Leadership, Coaching & Team Development. Method of Application Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the email. Click here to Apply Similar Jobs Human Resources Generalist Job at Sage Grey Finance Limited Human Resource Executive Job at Derive Communications Systems & Engineering Limited Phone Screens Sales Representative Job at Mirahub Limited Business Manager Job at Dorisfit Business Development Officer (Consulting) Job at Dicalo Consulting Group Direct Sales Agent (DSA) Job at ICS Outsourcing Job Openings at Kaplo Africa HR and Admin Manager Job at TeamAce Limited Job Openings at RD Consulting Business Manager Job at Favoured Life International School Hottest Jobs Job Openings at Bourbon Interoil Nigeria Limited Customer Care Manager Job at Air Peace Limited Customer Service Representative Job at Tunmyque Hub Front Desk / Customer Service Officer Job at Elvaron Workforce Administrative Officer Job at Leap Microfinance Job Openings at College Migration Customer Service Representative Job at HRLeverage Human Resource Officer (Entry Level) Job at Delans Group Job Openings at Reeds Schools Administrative Officer Job at Koins Microfinance Bank Limited Job Seekers Search for Jobs Featured Jobs Jobs by Specialization Jobs by Industry Jobs by Location Companies Currently Hiring Upload CV Free Aptitude Test Practice Scholarships and Financial Aid Testimonies Employers Post A Job Search Resumes/Profiles Create Employer Account Advertise Pricing Tools & Resources Contact us Our Blog Job XML/RSS Feeds Free Aptitude Test Practice Bank Details FAQ & Support Connect with us Customer Care 09134259221 (9am - 5pm) weekdays info [at] jobgurus.com.ng Privacy Policy Terms & Conditions Sitemap About us Copyright © 2026 Jobgurus.com.ng - Latest Jobs in Nigeria 2026. All right reserved.