Customer Service Assistant
AI summary
Green Africa Airways Limited, a value airline based in Lagos, Nigeria, is recruiting Customer Service Assistants across Lagos, Port Harcourt, and Benin City. The role involves assisting customers with baggage processing, check-in support, handling baggage irregularities, and coordinating with check-in officers and turnaround coordinators. Candidates should have an OND or SSCE, strong communication and interpersonal skills, attention to detail, and numeracy skills.
- 3 openings across Lagos, Port Harcourt, and Benin City
- Airline customer service and baggage handling role
- Minimum qualification: OND or SSCE
- Requires strong communication, numeracy, and interpersonal skills
- Online application via Jobzilla Nigeria
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- PreferredPractical evidence in security, call_center, segurancaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- PreferredCV evidence that matches Customer Service AssistantUse the summary and description to highlight related achievements.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Assistant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Green Africa Airways Limited and the role in Not specified.
- Add concrete examples related to security, call_center, seguranca, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Assistant role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Green Africa Airways Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Assistant at Green Africa Airways Limited (3 Openings) ⏲ Aug 4, 2026, 9:13 AM ⋕ View all Aviation & Airline Services jobs Green Africa Airways Limited is a value airline based in Lagos, Nigeria. We are a new carrier that offers safe, reliable and affordable air travel to a much broader group of customers. This positions us as a significant contributor to the economic development of Nigeria and the African continent. We are recruiting to fill the position below: Job Title: Customer Service Assistant Locations: Lagos, Port Harcourt - Rivers and Benin City, Edo Job Role Advising and assisting customers on how to process payment for their excess baggage Ensuring that no baggage is left unattended to within the check-in area. Also, checks for suspicious baggage and adheres to security procedures and weight limits before tagging such bags Ensuring that baggage is in good condition before acceptance. Any noticed damaged bag should be handled in line with Green Africa policy Recording and storing of unclaimed Green Africa tagged baggage at the Arrival hall in the store Ensuring accurate weights of baggage at the check-in desks are captured and processed Recording and processing all Company Materials (COMATs) and RUSH bags accordingly either on a departing or an arriving flight Assisting customers with their luggage and direct customers with baggage irregularities (such as lost or damaged) to the Duty Officer Ensuring baggage is properly tagged with destination details before conveying the baggage to the Baggage Screening Point Coordinating with the Check-in officers and the Turnaround Coordinators to track unloaded baggage. Prompt identification and assistance of customers with special needs (eg Wheelchair customers, Expectant mothers, Mothers with infant, Group travellers etc) before approaching the Check-in desk Qualifications Strong ability to pay attention to detail OND / SSCE Exceptional Communication and Interpersonal skills High- level numeracy skills Must have skills: Problem solving Interpersonal relationship skill Teamwork Good to have skills Attention to details Time management Good communication skill Customer Service Skills Communication Skills How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Edo State and 2 other locations Edo State , Lagos State , Rivers State Customer Service Assistant job vacancies in Nigeria