Customer Service Representative
Apply at sourceAI summary
Jomav Homes seeks a customer service representative to handle inquiries, resolve issues, and provide product information. Requires HND, entry-level experience, and strong communication skills. Full-time role in Ondo, Nigeria offering salary between NGN 70,000 and 150,000.
- Salary: NGN 70,000 - 150,000 negotiable
- Full-time with working hours 8am to 5pm
- Entry-level position, 1 year experience preferred
- Minimum qualification: HND
Description
Find a Job + + + + Search Customer Service Representative Jomav Homes Customer Service & Support 4 days ago Easy apply New Rest of Nigeria (Ondo) Full Time Real Estate NGN 70,000 - 150,000 Negotiable Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In this role, you will handle inquiries, resolve issues, and provide accurate information about our products and services. The ideal candidate is customer-focused, adaptable, and thrives in a fast-paced environment. Min Qualification: HND Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nigeria Job descriptions & requirements Responsibilities: Serve as the primary point of contact for customer inquiries and support requests. Respond to customer questions promptly and professionally through various communication channels. Resolve customer concerns and complaints by identifying appropriate solutions. Provide accurate information about the company's products, services, and policies. Document customer interactions and maintain up-to-date records in the company's system. Escalate complex or unresolved issues to the appropriate team or supervisor when necessary. Collaborate with internal departments to ensure timely resolution of customer issues. Deliver a positive customer experience while meeting service quality and performance standards. Requirements: Minimum of an HND in Communication or any relevant discipline Previous customer service, call center, or support experience preferred but not required. Strong verbal and written communication skills. Ability to remain calm, professional, and solution-oriented under pressure. Basic computer skills and the ability to learn customer service software. Respond to customer inquiries via phone, email, chat, or in person. Resolve customer issues and complaints in a professional and timely manner. Provide accurate information about products, services, and company policies. Process orders, returns, refunds, or account updates as needed. Document customer interactions and resolutions in internal systems. Strong verbal and written communication Active listening and empathy Problem-solving and critical thinking Conflict resolution and de-escalation Time management and multitasking Attention to detail and accuracy Basic computer skills and CRM proficiency Adaptability in fast-paced environments Team collaboration and reliability Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .