Operations Associate / Front Desk Officer
AI summary
Reliance HMO is hiring an Operations Associate / Front Desk Officer for its Lagos regional office. The role covers reception, conference room management, office facilities coordination, vendor and mail management, travel and lodging arrangements, and basic HSE compliance. Candidates need a Bachelor's Degree or HND, strong communication skills, and proficiency in Microsoft 365.
- Full-time on-site role at the Lagos regional office during business hours
- Front desk, facilities, vendor, mail, and travel coordination responsibilities
- Requires Bachelor's Degree or HND and strong communication skills
- Must be comfortable with Microsoft 365 tools like Outlook, Teams, Excel, and SharePoint
- Apply via Reliance HMO's LinkedIn page
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, cleaning, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Associate / Front Desk Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Reliance HMO and the role in Not specified.
- Add concrete examples related to security, cleaning, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Associate / Front Desk Officer role in security, cleaning?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Reliance HMO before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance more affordable, easier to access and more of a delightful experience: Read more about this company Operations Associate / Front Desk Officer Job Type Full Time Qualification BA/BSc/HND Experience: Location Lagos Job Field Administration / Facilities , Customer Care, Success and Service What you'll do Reception & Front-of-House: Welcome visitors, manage calls and reception inbox, maintain the visitor log, and always keep the front desk professional. Conference Rooms: Own room calendars and bookings; ensure rooms are ready before use and reset after use (screens/TVs, markers/flipchart, light refresh as requested). Office Facility Operations: Do routine walk-throughs; keep the office clean, stocked and presentable by coordinating janitorial schedules/tasks; flag and follow up on issues. Security & Access (with on-site security): Coordinate door access for visitors/contractors, support basic incident response, and liaise with building management as needed. Vendors & Maintenance: Log issues, raise service requests, schedule and supervise vendor visits (cleaning, maintenance, utilities, fumigation, A/C, waste), and confirm completion. Mail & Deliveries: Handle incoming/outgoing mail and parcels end-to-end (receive, log, notify/dispatch, track exceptions). Travel & Staff Lodging: Arrange flights, local transport, and accommodation for visitors/staff on assignment; manage company guest lodging (bookings, check-in/out handovers, basic upkeep with janitorial support); share itineraries and arrival/check-in details. Records & Updates: Keep simple, accurate trackers (visitors, conference bookings, vendor jobs, supplies/stock, deliveries, travel & lodging) and share clear weekly updates on office status. Health, Safety & Conduct: Spot hazards, apply basic HSE/common-sense controls, and escalate risks or exceptions promptly per SOPs. Requirements: Required: Bachelor's Degree / HND in any field Strong spoken and written communication; confident, courteous front-of-house manner Solid calendar & scheduling skills (meeting rooms, vendor slots, bookings) Comfortable with Microsoft 365 (Outlook, Teams, Excel, SharePoint) for email, calendars, trackers, and simple reports Proven organization and follow-through; keeps logs up to date, closes loops, and surfaces blockers early Able to coordinate janitorial personnel and interface with vendors/building management professionally On-site availability at our regional office (Lagos, Cairo, or Dakar) during business hours (remote-first company, drop-in office). Nice to Have: Front desk/office administration or facilities coordination experience: Experience: managing travel & accommodation (itineraries, check-ins, local logistics) Familiarity with vendor service logs/work orders and basic building services (A/C, utilities, cleaning) Basic HSE awareness and incident logging/escalation Light event support (room setup, guest coordination) Knowledge of courier platforms and local service providers Experience: with SharePoint lists or simple spreadsheet templates for trackers. Check how your CV aligns with this job Method of Application Interested and qualified? Go to Reliance HMO on www.linkedin.com to apply Build your CV for free. Download in different templates.