Registered Nurse - Telehealth, Patient Support & Client Conversion (Hybrid)
AI summary
Dokitami is hiring Registered Nurses in Nigeria for a hybrid telehealth role focused on patient support, client education, and sales conversion across weight-management, skincare, and wellness programmes. The position is shift-based, involves WhatsApp and phone communication, and requires meeting conversion targets while following clinical protocols.
- Registered Nurse role in telehealth, not traditional bedside nursing
- Hybrid role combining clinical support with sales and client conversion
- Shift-based schedule: morning 8AM–6PM or evening 6PM–2AM
- One day off per week on Saturday or Sunday by rotation
- Client communication via WhatsApp, phone, and digital platforms
- Must meet assigned sales and conversion targets
- Experience in weight management, wellness, or telehealth is an advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Registered Nurse - Telehealth, Patient Support & Client Conversion (Hybrid) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Dokitami and the role in Not specified.
- Add concrete examples related to sales, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Registered Nurse - Telehealth, Patient Support & Client Conversion (Hybrid) role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Dokitami before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
This is not a traditional hospital or bedside nursing role. You will work directly with prospective and existing clients who are interested in Dokitami’s medical weight-management, skincare, wellness, and other healthcare programmes. Your role will combine clinical communication, client support, patient education, follow-up, and sales conversion. You will help suitable clients progress from initial enquiry through assessment, appropriate programme recommendation, and treatment enrolment. You should be comfortable communicating with clients through WhatsApp, phone calls, social media, and other digital channels. Dokitami is hiring Registered Nurses to join our telehealth team. Key Responsibilities: You will be responsible for: Responding promptly to new client enquiries and leads. Submitting required end-of-shift reports. Communicating with clients primarily through WhatsApp, phone calls, and digital platforms. Conducting and reviewing client assessments in accordance with Dokitami protocols. Asking appropriate medical and qualification questions. Providing client education: and guidance within established Dokitami protocols and the nurse’s professional scope of practice. Identifying situations requiring escalation to a doctor or another appropriate member of the medical team. Explaining recommended programmes in simple, clear, and understandable language. Meeting assigned sales and conversion targets. Following up with prospective clients who have not completed their assessment or treatment enrolment. Maintaining patient confidentiality and professional medical communication at all times. Following up with existing clients where required. Following all applicable company, clinical, and operational protocols. Educating clients about available Dokitami programmes and treatment options. Answering questions about treatment, pricing, administration, expectations, and next steps. Maintaining accurate and up-to-date client records. Helping suitable clients progress through the enquiry → assessment → recommendation → treatment enrolment journey. Updating the company’s lead and client management systems. Requirements: Applicants should: Be able to work independently while following established medical and company protocols. Be a Registered Nurse. Be willing to work within a shift-based environment. Maintain strict patient confidentiality. Have excellent written and spoken English. Be able to exercise appropriate clinical judgment and escalate cases when required. Be organised and capable of managing multiple client conversations simultaneously. Be highly responsive during working hours. Have strong interpersonal and customer-service skills. Be comfortable communicating with clients online. Be confident speaking with clients over the phone. Be able to explain medical information in simple and understandable language. Be comfortable working toward sales and conversion targets. Be comfortable using Slack, WhatsApp, web-based systems, and other digital tools. Advantageous Experience: Previous experience: in any of the following will be an advantage: Weight management Wellness Telehealth Customer service Digital healthcare Medical sales Patient support Client relationship management. Working Schedule The department operates across two shifts: Shift assignments and rotations are managed by the Acting Head of Department. Employees receive one day off each week, either Saturday or Sunday, according to the department’s operational rotation. Morning Shift: 8:00 AM – 6:00 PM Evening Shift: 6:00 PM – 2:00 AM This Is Also a Sales & Client Conversion Role: We are looking for nurses who can communicate responsibly, educate clients without being unnecessarily clinical, build trust, and confidently guide suitable clients toward treatment enrolment when Dokitami’s services are appropriate. You will be expected to confidently discuss pricing, understand client needs, address appropriate client concerns and objections, follow up with leads, explain suitable programmes, and guide qualified clients toward making informed decisions about Dokitami’s services. While applicants must have a medical background, this position has a significant commercial and client-conversion component. You should therefore be comfortable with both healthcare communication and sales. What We're Looking For The ideal candidate is a nurse who is: Clinically responsible enough to communicate safely and appropriately. Responsive enough to thrive in a fast-moving telehealth environment. Results-oriented enough to work toward defined client-conversion and departmental targets. Professional enough to maintain confidentiality and follow clinical protocols. Commercially confident enough to convert suitable enquiries into clients. Empathetic enough to make clients feel heard and understood. Organised enough to manage multiple client conversations effectively. Compensation Total Monthly Compensation: ₦300,000 Base Salary: ₦250,000 The Work Support Allowance is intended to support routine work-related expenses associated with performing the role, including transportation, mobile data, communication, and other reasonable work-related incidental expenses. Work Support Allowance: ₦50,000 How to Apply Interested and qualified candidates should send their updated CV to: Jobs@dokitami.com using "Application – Registered Nurse (Telehealth & Client Conversion)" as the subject of the mail. Note If you are a Registered Nurse, who enjoys client communication, healthcare education, digital healthcare, and working in a results-driven environment, we would like to hear from you. Only shortlisted candidates will be contacted for the next stage of the recruitment process. Applicants should ensure that all information provided in their CV is accurate and up to date. Apply to join Dokitami and become part of the future of accessible healthcare in Nigeria. Application Deadline: 14th September, 2026. View all Jobs in Nigeria