Field Service / HSE Officer
AI summary
Kaplo Africa is hiring a Field Service / HSE Officer in Benin City, Edo, on a full-time basis within the HVAC / Facilities Management industry. The role involves overseeing HVAC rental and maintenance activities at customer locations, coordinating technicians, managing customer relationships, and ensuring strict compliance with health, safety, and environment standards. The position requires strong HVAC knowledge, team leadership, customer service skills, and accurate documentation and reporting.
- Full-time role in Benin City, Edo
- HVAC / Facilities Management industry
- Oversee HVAC rental and field service operations
- Coordinate technicians and customer relationships
- Ensure HSE compliance and safety culture
- Requires strong HVAC and leadership skills
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, entregador, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Benin CityThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Field Service / HSE Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kaplo Africa and the role in Benin City.
- Add concrete examples related to call_center, entregador, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobgurus Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobgurus Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Field Service / HSE Officer role in call_center, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Benin City under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kaplo Africa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Field Service / HSE Officer Job at Kaplo Africa | Jobgurus Toggle navigation Jobs Job Seekers Aptitude Test Scholarships Register Sign in Employer? Post a Job CLICK HERE TO JOIN OUR WHATSAPP CHANNEL Field Service / HSE Officer Job at Kaplo Africa Kaplo is Africa's most innovative Human Resource & Business Support Solutions provider, serving clients with cutting-edge business advisory and human capital solutions across diverse sectors of the African economy. At Kaplo, we have proven expertise in business advisory and human resource capabilities targeted at productivity, profitability, sustainability, transformation and overall growth of your business. We are recruiting to fill the position below: Job Position: Field Service / HSE Officer Location: Benin City, Edo Employment Type: Full Time Industry: HVAC / Facilities Management Job Summary We are seeking an experienced, technically competent, and safety-conscious professional to oversee HVAC rental and maintenance activities at customer locations in Benin. The successful candidate will coordinate technicians, manage customer relationships, supervise preventive and corrective maintenance activities, ensure timely completion of jobs, and maintain strict compliance with health and safety standards. The ideal candidate should have strong HVAC knowledge, excellent team leadership and customer service skills, and the ability to coordinate field operations while maintaining accurate documentation and reporting. Key Responsibilities: Rental & Field Service Operations: Oversee the day-to-day running of HVAC rental activities at designated customer locations. Ensure quarterly preventive maintenance is carried out on all rented AC units as scheduled. Coordinate and supervise technicians to ensure efficient service delivery and customer satisfaction. Provide management and technical support to technicians in resolving field issues. Meet with customers periodically to review service delivery, address concerns, and discuss operational requirements. Receive, review, and act on reports and feedback from technicians and customers. Conduct regular stock-taking and ensure proper arrangement and availability of spare parts, tools, and logistics required by technicians. Coordinate the daily deployment of spare parts and other resources based on operational requirements. Ensure invoices are promptly raised for completed jobs. Assist in following up on and receiving customer payments where required. Prepare and submit periodic operational reports to the Line Manager. Monitor service delivery and ensure agreed customer requirements: and service standards are consistently met. Maintenance Activities: Coordinate day-to-day AC maintenance and repair activities at customer locations. Supervise maintenance jobs involving customer-owned AC units. Conduct site visits to assess HVAC faults and maintenance requirements. Prepare and coordinate quotations for repair and maintenance jobs. Ensure quotations are accurately prepared and submitted to customers for approval before applicable repair works commence. Coordinate technicians during approved repair and maintenance activities. Monitor completed jobs to ensure they meet required technical and quality standards. Ensure invoices are raised promptly after completion of approved maintenance and repair jobs. Maintain accurate records of quotations, completed jobs, invoices, maintenance activities, and customer feedback. Follow up on outstanding quotations and approved maintenance works to ensure timely execution. Health, Safety & Environment (HSE): Ensure strict compliance with company HSE policies and procedures at all customer locations. Conduct regular checks to identify potential workplace and field safety hazards. Ensure technicians use appropriate Personal Protective Equipment (PPE) and follow safe working practices. Promote a strong safety culture among technicians and other field personnel. Report accidents, incidents, hazards, and near misses promptly and ensure appropriate corrective actions are taken. Ensure maintenance and field activities are conducted in accordance with applicable health, safety, and environmental requirements. Maintain appropriate HSE documentation and records. Requirements: Possess a Bachelor’s Degree or HND in Engineering or a related technical field with 3 – 5 years of relevant experience: in HVAC repair, maintenance, field service, or facilities management. Must possess HSE Levels 1, 2 & 3 certifications. Strong practical knowledge of HVAC systems, particularly air-conditioning installation, maintenance, troubleshooting, and repairs. Proven ability to lead, supervise, and coordinate technical teams. Experience: managing customer accounts or service relationships is an added advantage. Strong knowledge of preventive and corrective maintenance practices. Ability to prepare or coordinate quotations, invoices, service reports, and maintenance documentation. Proficiency in Microsoft Office and basic reporting tools. Must be willing to work in the field and travel to customer locations as required. Key Competencies: HVAC Maintenance & Repairs Field Service Management Preventive & Corrective Maintenance Team Leadership & Supervision Customer Relationship Management HSE Compliance Technical Troubleshooting Inventory & Spare Parts Management Quotation & Invoice Management Site Inspection Reporting & Documentation Problem Solving Operational Coordination Personal Qualities: The ideal candidate should possess: Strong leadership and team management abilities. Excellent communication and interpersonal skills. Strong customer service orientation. High level of accountability and professionalism. Good organizational and time-management skills. Strong attention to detail. Ability to work under pressure and manage multiple field activities. Proactive and solution-oriented approach to technical challenges. High commitment to safety and compliance. Ability to work independently while maintaining effective communication with management and customers. Dependable, disciplined, and results-oriented. Salary N250,000- N300,000 monthly. Method of Aplication Interested and qualified candidates should send their CVs to [email protected] using “Field Service / HSE Officer – Benin” as the subject of the email. Note : Only shortlisted candidates will be contacted. 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