Customer Service Representative
AI summary
Gabtar Investment Ltd is hiring a Customer Service Representative in Lagos, Nigeria. The role involves handling customer inquiries, resolving complaints, and maintaining positive customer relationships across phone, email, chat, and in-person channels. The position is full-time, entry-level, and offers a salary of NGN 150,000–250,000.
- Full-time role based in Lagos, Nigeria
- Salary range NGN 150,000 – 250,000
- Entry-level position requiring 1 year of experience
- Handles customer inquiries via phone, email, chat, and in person
- Requires strong communication and problem-solving skills
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, no_experience, Customer Service RepresentativeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Gabtar Investment Ltd and the role in Lagos.
- Add concrete examples related to call_center, no_experience, Customer Service Representative, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Gabtar Investment Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Representative Gabtar Investment Ltd Customer Service & Support Yesterday Easy apply New Lagos Full Time Recruitment NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Customer Service Representative is responsible for providing excellent service to customers by responding to inquiries, resolving complaints, and ensuring a positive customer experience. The role involves effective communication, problem-solving, and maintaining strong customer relationships while representing the company professionally. Min Qualification: High School (S.S.C.E) Experience: Level: Entry level Experience: Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Respond to customer inquiries via phone, email, chat, or in person. Provide accurate information about products and services. Resolve customer complaints and issues promptly and professionally. Maintain detailed records of customer interactions and transactions. Process orders, returns, and service requests where applicable. Follow company policies and customer service procedures. Escalate complex issues to the appropriate department when necessary. Build and maintain positive relationships with customers. Meet customer satisfaction and performance targets. Requirements: Minimum of a secondary school certificate or relevant qualification. Proven experience: in customer service or a related role is an advantage. Excellent verbal and written communication skills. Strong problem-solving and interpersonal skills. Ability to remain calm and professional under pressure. Good computer skills and familiarity with CRM systems are a plus. Ability to work flexible hours, including weekends if required. Strong attention to detail and customer-focused attitude. Ability to work independently and as part of a team. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job