Head, HNI/UHNI Clients Acquisition and Management

AI summary

Standard Chartered Bank is hiring a Head of HNI/UHNI Clients Acquisition and Management for their Lagos office. The role involves strategy development, business generation, and sales management to achieve customer and revenue targets. Full-time position requiring a BA/BSc/HND and experience.

• Full-time role at Standard Chartered Bank in Victoria Island, Lagos
• Responsible for HNI/UHNI client acquisition and sales management
• Requires BA/BSc/HND and experience

Description

Head, HNI/UHNI Clients Acquisition and Management at Standard Chartered Bank July, 2026 | MyJobMag Login Signup Employers Nigeria Ghana Kenya Nigeria South Africa UK Jobs Career Advice Post Job Search for Jobs Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Administration / Facilities Agriculture / Agro-Allied Art / Crafts / Languages Aviation / Aerospace Banking Bursary and Scholarships Caregiver / Nanny / Social Workers Catering / Confectionery Construction and Site Engineering Consultancy Content, Editorial and Journalism Customer Care, Success and Service Data, Business Analysis and AI Driving Education / Teaching / Training Engineering / Technical Environment Health and Safety Finance / Accounting / Audit Food, Beverage and Hospitality General Graduate Jobs Human Resources / HR ICT / Computer Insurance Internships Janitorial Services Legal and Regulatory Logistics Manufacturing Marketing and Communication Media Production and Entertainment Medical / Healthcare NGO/Non-Profit Oil and Gas, Energy and Mining Pharmaceutical Procurement / Store-keeping / Supply Chain Product Management Project and Program Management Real Estate Research and Development RFP / RFQ / EOI Risk Management and Compliance Sales and Business Development Science Security / Intelligence Shipping and Maritime Sports, Fitness and Personal Care Strategic and Top Management Travels and Tours UX, Design and Architecture Volunteer BA/BSc/HND First School Leaving Certificate MBA/MSc/MA NCE OND Others PhD/Fellowship Professional Certificate Secondary School (SSCE) Vocational Close Detailed Search X Send this job to a friend Type the email of your friend Enter your email Type Your Email Message I think you may be interested in this position - Head, HNI/UHNI Clients Acquisition and Management at Standard Chartered Bank. This is the link: https://www.myjobmag.com/job/head-hni-uhni-clients-acquisition-and-management-standard-chartered-bank?utm_source=email_friend. Copy and paste link on browser if link is not working. Check it out! X Did you notice an error or suspect this job is scam? Tell us. Enter your email Type Your Message Head, HNI/UHNI Clients Acquisition and Management at Standard Chartered Bank View Jobs in Banking / Financial Services / View Jobs at Standard Chartered Bank Posted: Jul 24, 2026 Deadline: Aug 7, 2026 Save Email @gmail.com @yahoo.com @outlook.com In 1965, the Standard Bank of South Africa merged with the Bank of West Africa acquiring businesses including a banking operation in Nigeria, which dated back to 1894. The name was then changed to Standard Bank of West Africa. Four years after the merger, Standard Bank Nigeria was incorporated locally to take over the business in Nigeria. In 1971, 13% of the... Read more about this company Head, HNI/UHNI Clients Acquisition and Management Job Type Full Time Qualification BA/BSc/HND Experience Location Lagos City Victoria Island Job Field Banking , Sales and Business Development Job Summary Strategy: Strategies for business development and revenue generation Business objectives and goals Drive the Digital Agenda Business: Acquisition & Sales Management: Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue. Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions. Achieve “best in class” productivity to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets, consistency and penetration. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.) Constantly update product and process knowledge by successfully attending trainings/obtaining certifications. Customer Relationship Building: Build and deepen relationships with HNI/UHNI customers to achieve increase in share of wallet and revenues. Effectively meeting customer expectations and handling/reducing customer complaints. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Serve as the one-point contact to the High-Net-Worth customers of the Bank Key Responsibilities Processes: Ensure compliance with laid down process and procedures. Facilitate and Implement work process improvements. Ensure compliance with Global Process Standards on Customer Data Confidentiality. People & Talent: Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Employ, engage and retain high quality people, with succession planning for critical roles. Responsibility to review team structure/capacity plans. Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Risk Management: Ensure KYC/AML updates, proper/zero error documentation. Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same. Read, understand and comply with all provisions of the Group Code of Conduct. Governance: To be able to detect any suspicious transactions, Money laundering, forgeries etc Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. Ensure all GPS standards are followed and adhered. Regulatory & Business Conduct: Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct. Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a mandatory requirement for the role. Key stakeholders: Internal: WRB COO Head of Affluent Banking Head of Wealth Solutions Head of Deposits Head of CX Head of WRB CFCC CABM, Finance, Legal, HR, Credit, OTCR External: Existing and Prospective Customers - for acquisition and retention of business Other Responsibilities: Ability to maintain a highly decent professional environment in the bank/branches. Educate Clients on the usage of other delivery channels. Skills and Experience: Manage Conduct Manage Risk Manage People Spot Opportunities Solve Problems Take the Lead Build Resilience Qualifications First Degree. Relevant experience in sales and relationship management. Experience in handling all Banking & Investment Products. Demonstrated ability in sales planning. Strong communication and negotiation skills with the ability to influence outcomes. Networking ability to manage interdepartmental deliverables. Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit. Good understanding of the business environment in Nigeria preferably with direct contacts with the local HNI community. Computer literacy at the user level. Adapting to multi-cultural environment. Good knowledge of capital markets and financial planning. Check how your CV aligns with this job Method of Application Interested and qualified? Go to Standard Chartered Bank on jobs.standardchartered.com to apply Build your CV for free. Download in different templates. Share Save Email Report Get new Banking jobs like this on Telegram. Subscribe on Telegram Send your application Your Name Your Email Your Phone Number Your Current Location Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Subject of your Application Your cover letter Attach your CV/Doc View All Vacancies at Standard Chartered Bank Back To Home Jobs You Might Be Interested in Sales Partner at Hall 7 Real Estate Limited Team Member, Mobile Banking & USSD at Keystone Bank Van Sales Representative at Total Data Limited Unit Head - Retail Asset & Liability (East) at Keystone Bank Sales Manager at Softhills Limited Unit Head, SME Product (Lagos) at Keystone Bank Phone Call Marketer Team Lead - SME Banking (North) at Keystone Bank Telesales Agent at Ombrella Insure Retail Business Partner, South East at Keystone Bank Entry-Level Sales Representative (Automotive Products) at Milemaster Integrated Services Dept Head - Business Analysis at Keystone Bank Founding Operations & Growth Manager at LearnSpeakly Dept Head, Retail Banking at Keystone Bank Business Development Executive at Safe Nest Cooperative System Limited Dept Head, Virtual Payments at Keystone Bank Cashier / Pharmacy Assistant at Destella Pharmacy Dept Head, Digital Banking at Keystone Bank Branch Sales and Relationship Management (Business Team Lead & Relationship Officers) - Abuja and North Central at Keystone Bank Client Staff Relationship Officer at Whip Smart Service Providers Limited Find Your Dream Job! 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