Back Office / CRM Officer
AI summary
Ascentech Services Limited is hiring a Back Office / CRM Officer in Abuja (FCT) on a full-time basis. The role involves maintaining accurate customer records, managing CRM data, supporting sales and customer service teams, and preparing performance reports. Salary is N150,000 – N200,000 monthly, with applications due by 30th September 2026.
- Full-time role based in Abuja (FCT)
- Salary range of N150,000 – N200,000 monthly
- Requires minimum 2 years experience in back office, CRM, or sales support
- CRM software experience required; Salesforce, HubSpot, Zoho, or Dynamics preferred
- Application deadline is 30th September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists N150,000 – N200,000 Monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Back Office / CRM Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ascentech Services Limited and the role in Abuja.
- Add concrete examples related to sales, call_center, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Back Office / CRM Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ascentech Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Back Office / CRM Officer at Ascentech Services Limited ⏲ Sep 1, 2026, 2:11 PM ⋕ View all Customer Service & Support jobs Ascentech Services Limited is a human resources solutions company dedicated to helping businesses build stronger teams and manage people functions more effectively. Established in Nigeria in 2013, we have supported organizations for years with high-quality, practical HR services designed to meet real business needs; adapting to evolving workforce demands and enabling long-term growth. With a strong presence in Lagos and Ibadan, and an expanding footprint through Ascentforce in India, we deliver a broader, more connected approach to recruitment, outsourcing, training, and ongoing HR support. Ascentech brings expertise across borders, backed by over 13 years of dedicated experience: in delivering practical HR and recruitment solutions. We are recruiting to fill the position below: Job Title: Back Office / CRM Officer Location: Abuja (FCT) Employment Type: Full-time Job Summary The successful candidate will be responsible for maintaining accurate customer records, managing CRM data, coordinating administrative processes, tracking customer interactions, and providing timely support to the front-office and sales teams. We are seeking a detail-oriented and organized Back Office / CRM Officer to support our sales and customer relationship operations. Key Responsibilities: Ensure data accuracy, confidentiality, and proper documentation of customer information. Process and organize customer documentation, orders, invoices, and other relevant records. Update customer records, sales activities, leads, opportunities, and follow-up information. Prepare and maintain reports on sales activities, customer information, leads, and conversions. Manage and maintain accurate customer and prospect information within the CRM system. Provide administrative and back-office support to the sales and customer service teams. Coordinate with sales, operations, finance, and other departments to ensure smooth workflow. Monitor pending requests, customer issues, and follow-ups and ensure they are properly addressed. Assist in generating sales and customer performance reports from the CRM system. Monitor and track leads and customer interactions to ensure timely follow-up. Requirements: Previous experience: using CRM software is required. Minimum of 2 years' experience: in a Back Office, CRM, Sales Support, Customer Service, Administrative, or similar role. Excellent attention to detail and organizational skills. Good written and verbal communication skills. Bachelor's degree, HND, or OND in Business Administration, Marketing, Management, or a related field. Strong data entry and record-management skills. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to manage multiple tasks and meet deadlines. Preferred Skills Experience: with CRM platforms such as Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, or similar systems. Strong Excel skills, including sorting, filtering, formulas, and basic reporting. Proactive approach to identifying and resolving administrative or data-related issues. Good knowledge of sales processes, lead management, and customer relationship management. Ability to prepare and interpret operational and sales reports. Salary N150,000 – N200,000 Monthly. How to Apply Interested and qualified candidates should send their CV to: recruiter16@ascentech.com.ng using the job title and location as the subject of the mail. Application Deadline: 30th September, 2026. View all Jobs in Nigeria Abuja