E-Commerce Sales Associate
AI summary
SunFi Technology Limited is hiring a hybrid E-Commerce Sales Associate to manage inbound leads, qualify customers, and drive direct-to-customer solar sales. The role focuses on CRM-based lead management, customer conversations, and funnel optimization across phone and chat channels.
- Hybrid role combining sales, operations, and data at a solar technology company
- Manage inbound leads from forms, WhatsApp, social, and phone channels
- Use CRM tools including Zoho Desk, SalesIQ, Monday.com, and PressOne
- 3 years telesales, inside sales, or CRM-heavy experience required
- Proven lead conversion track record and strong English communication needed
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest E-Commerce Sales Associate evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to SunFi Technology Limited and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this E-Commerce Sales Associate role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research SunFi Technology Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
We’re hiring a sharp, resourceful E-commerce Sales Associate to power SunFi’s direct-to-customer sales engine. This is a hybrid role at the intersection of sales, operations, and data, not a script-based call center position. You'll manage the frontlines of our inbound funnel: qualifying leads, holding intelligent solar conversations, tracking data across CRM tools, and ensuring no opportunity slips through the cracks. You’ll work closely with the Platform Strategy & Ops Manager to translate digital interest into revenue, and design scalable, repeatable sales processes in the process. This role is critical to SunFi’s e-commerce strategy. Speed, accuracy, and ownership matter. Responsibilities: Qualify inbound leads from forms, WhatsApp, social, and phone. Match customers with the right product tiers based on power needs, budgets, and constraints. Guide customers through system selection, payment plan discussion, and objection handling, over phone and chat. Maintain clean, up-to-date lead records across platforms (PressOne, Zoho Desk, SalesIQ, Monday.com). Coordinate with concierge, ops, and fulfillment teams to ensure customers move smoothly from interest to onboarding to installation. Escalate blockers, surface lead trends, and suggest funnel optimizations. Help test scripts, outreach variations, and lead-handling frameworks. Capture frequent questions, objections, and behavior patterns that can inform marketing and product decisions. What success looks like Quantitative Metrics Achieve or exceed weekly conversion targets from inbound leads. Close high-quality leads in ≤72 hours from point of contact to KYC. Maintain >95% data accuracy across lead status, contact info, and sales notes. Ensure <5% lead drop-off during handoffs or follow-ups. Qualitative Excellence Ownership of lead pipeline - no lead ignored, no call missed. Clear, accurate reporting of progress and blockers to your manager. High trust from customers and internal teams; you’re known as a closer and an operator. Proactive mindset, you spot inefficiencies and propose improvements. Who You Are You’re confident, articulate, and genuinely enjoy speaking to people. You know how to ask the right questions, not just read from a script. You’ve worked in telesales, inside sales, or customer-facing operations, and you’ve hit quota. You’re fast, structured, and data-conscious. You can follow a CRM flow without missing a step. You understand (or can quickly learn) the basics of solar solutions and payment plans. You work well with little supervision and treat leads like high-value assets. Requirements: 3 years in telesales, inside sales, customer acquisition, or CRM-heavy roles. Proven history of lead conversion success. Excellent spoken and written English. Familiarity with CRM tools (Zoho, HubSpot, Salesforce, or similar). Strong phone presence, patience, and clarity in communication. Experience: in energy, fintech, or e-commerce is a plus (but not required). Check how your CV aligns with this job Method of Application Interested and qualified? Go to SunFi Technology Limited on docs.google.com to apply Build your CV for free. Download in different templates.