IT Manager

AI summary

CCSI is hiring an IT Manager in Abuja (FCT) on a full-time basis. The role leads IT strategy, infrastructure, cybersecurity, and support across head office, project offices, and field locations. The position requires strong technical expertise and strategic thinking within a development organization context.

• Full-time role based in Abuja (FCT), Nigeria
• Leads IT strategy, infrastructure, cybersecurity, and user support
• Requires strong technical expertise and strategic thinking
• Covers head office, project offices, and field locations
• Reports to management on technology investments and risks

Original source description

IT Manager at Centre for Communication and Social Impact (CCSI) ⏲ Sep 1, 2026, 9:27 AM ⋕ View all NGO & Humanitarian / Nonprofit Organizations jobs The Centre for Communication and Social Impact (CCSI) is a leading social and behavior change (SBC) organization with expertise in utilizing research evidence to design, implement, monitor, and document effective strategies that address barriers preventing designated audiences from adopting recommended behaviors and practices. Registered in 2001 as a non-governmental and not-for-profit Organization with the Corporate Affairs Commission of Nigeria (CAC),CCSIcontinues to work towards being the center of excellence in strategic communications in Africa. We are recruiting to fill the position below: Job Title: IT Manager Location: Abuja (FCT) Employment Type: Full-time Position Summary The position will be responsible for the planning, implementation, maintenance and continuous improvement of CCSI's IT infrastructure, systems, cybersecurity, data protection, IT assets, user support and technology services across the Head Office, project offices and field locations. The IT Manager will provide strategic and operational leadership for CCSI's Information Technology function, ensuring that the organisation has reliable, secure, efficient and fit-for-purpose technology infrastructure and systems to support its corporate operations and programme implementation. The IT Manager will also provide strategic advice to management on technology investments, digital transformation, information security and technology-related risks and opportunities. The role requires a combination of strong technical expertise, service orientation, strategic thinking and an understanding of the operational realities of a development organisation. Responsibilities: IT Strategy, Governance and Planning: Monitor IT performance and provide regular reports to management. Develop and implement CCSI's IT strategy, annual workplan and technology roadmap in alignment with organisational and programme priorities. Develop, review and maintain IT policies, procedures, standards and SOPs. Advise management on technology investments, emerging technologies, IT risks and opportunities. IT Infrastructure, Systems and Service Delivery: Develop user guides and provide appropriate IT orientation and training to staff. Manage user accounts, access rights, hardware, software and technical configurations. Establish an effective IT helpdesk and ensure timely resolution of technical incidents and service requests. Oversee the management, maintenance and optimisation of CCSI's IT infrastructure, including networks, internet connectivity, servers, cloud services, Microsoft 365 and other organisational systems. Ensure reliable and secure access to IT systems across the Head Office, project offices and field locations. Cybersecurity, Data Protection and Information Security: Monitor, document and respond to cybersecurity and information-security incidents. Ensure compliance with applicable data protection and privacy requirements. Develop and implement appropriate cybersecurity and information-security controls. Manage access controls, authentication, endpoint security and security awareness initiatives. Protect organisational, staff, programme and partner information against unauthorised access, loss, misuse and other security threats. Backup, Disaster Recovery and Business Continuity: Maintain contingency arrangements for critical IT disruptions, including system, connectivity, power and hardware failures. Ensure regular backup and periodic testing of critical systems and data restoration processes. Develop and maintain effective data backup, disaster recovery and IT business continuity arrangements. IT Assets, Software and Licensing: Conduct periodic IT asset verification and ensure appropriate handover and return procedures for staff and consultants. Maintain an accurate and up-to-date IT asset register and oversee the acquisition, allocation, maintenance, transfer and disposal of IT equipment. Recommend timely replacement, upgrade or disposal of obsolete equipment. Manage software licences, subscriptions, warranties and technology renewals. IT Procurement, Budget and Vendor Management: Develop and manage the annual IT budget and monitor expenditure against approved allocations. Monitor vendor performance, service agreements, warranties and contracts and ensure value for money. Manage relationships with IT vendors, internet service providers, software providers and consultants. Provide technical specifications and support procurement of IT equipment, software and services. Programme, Field and Research Technology Support: Provide IT support to CCSI's programmes, project offices and field teams. Assess and respond to technology requirements: for programme implementation, research, training, workshops, surveys and other field activities. Undertake periodic field visits and provide technical support to geographically dispersed teams. Support secure use of digital data-collection, collaboration and programme information systems. Digital Transformation and Organisational Systems: Support the implementation, integration and optimisation of ERP, HRIS, financial, project management and other enterprise systems. Promote responsible and secure adoption of digital tools across CCSI. Evaluate emerging technologies, including appropriate AI and automation solutions, and advise management on their potential application. Identify opportunities to automate processes and improve organisational efficiency through technology. IT Team Leadership and Capacity Development: Identify staff IT capacity gaps and coordinate appropriate training and awareness activities. Supervise, mentor and develop IT staff and establish clear performance objectives. Build the technical capacity of the IT team and promote accountability, teamwork and service excellence. Compliance, Risk and Audit: Implement agreed audit recommendations and mitigation measures. Maintain appropriate IT documentation, records and risk registers. Ensure compliance with CCSI's IT policies, procedures, donor requirements: and applicable regulatory standards. Support internal and external audits relating to IT, cybersecurity, data protection and information systems. Stakeholder Engagement and Technical Advisory: Coordinate with external technology providers, partners and other stakeholders as required. Work closely with HR, Finance, Procurement, Programmes, RMEL, Communications and other departments to understand and address technology requirements. Provide technical advice to senior management and other stakeholders on IT-related decisions. Other Responsibilities: Perform any other IT-related duties that may reasonably be assigned by management in support of CCSI's organisational and programme objectives. Qualifications & Skills Bachelor’s Degree in Computer Science, Information Technology, or related field (Master’s degree preferred). Strong knowledge of Health Information Systems, data visualization, and cybersecurity. Proven expertise in IT infrastructure, cloud systems (Azure, AWS, or Google Cloud), and digital platforms for health and development. Previous experience: working with an NGO/INGO is required. Excellent leadership, problem-solving, and communication skills with the ability to work in multicultural and multidisciplinary environments. Minimum of 7 years’ progressive IT management experience, including at least 3 years in the NGO, health, or development sector. Strong understanding of Nigerian ICT policies, labour laws, and donor compliance frameworks. Key Competencies: Communication and stakeholder engagement IT service orientation and Cybersecurity awareness Strategic thinking and Problem solving and analytical ability Strong project management and budgeting skills. Commitment to CCSI’s values of integrity, care, innovation, and excellence Strategic IT planning in development/SBC contexts. Data-driven decision-making. Ability to adapt to low-resource and fast-changing project environments. Risk management, confidentiality, and integrity. Project management and Vendor management Additional Information: The position is based in Abuja, Nigeria. Travel within and outside Nigeria may be required. How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline: 30th September, 2026. View all Jobs in Nigeria Abuja IT Manager job vacancies in Nigeria