Tele-sales Representative

AI summary

Entry-level tele-sales role with 100 openings, offering full-time on-site work in Nigeria. Requires a diploma and strong communication skills. Salary of ₦120,000 per month. Focus on outbound and inbound sales, customer relationship management.

• Entry-level position, no prior experience required.
• 100 positions available; high recruitment volume.
• Full-time, on-site work with fixed monthly salary of ₦120,000.
• Requires diploma; strong sales and communication skills needed.

Original source description

Job Overview Experience: Entry Level Job Type Full time Work Mode On site Education: Diploma Openings 100 positions Category Call Center Agent ₦120,000 per Monthly Job Description We are seeking a highly motivated, results-driven, and customer-focused Tele-sales Agent to join our dynamic team. The successful candidate will play a critical role in driving business growth by generating sales through both outbound and inbound telephone interactions. This position requires an individual who is passionate about sales, committed to delivering exceptional customer service, and capable of building and maintaining strong relationships with customers. The Tele-sales Agent will serve as a key point of contact between the company and its customers, helping to promote products and services, address inquiries, and contribute to overall customer satisfaction while achieving sales objectives. The ideal candidate will be responsible for proactively reaching out to prospective customers through outbound calls, as well as handling inbound inquiries from existing and potential clients. Through effective communication and active listening, the Tele-sales Agent will identify customer needs, understand their preferences, and recommend suitable products or services that provide value and meet their requirements. By utilizing strong negotiation and persuasion skills, the successful candidate will be expected to convert leads into sales opportunities and maximize revenue generation for the company. In addition to achieving sales targets, the Tele-sales Agent will be responsible for developing and nurturing long-term customer relationships. Building trust and rapport with customers is essential to ensuring repeat business, customer loyalty, and positive brand perception. The role requires maintaining a professional, courteous, and customer-centric approach during all interactions, ensuring that customers receive accurate information and a positive experience: at every touchpoint. The successful candidate will also be expected to maintain detailed and accurate records of customer interactions, sales activities, follow-up actions, and transaction outcomes using the company's customer relationship management (CRM) systems and other relevant tools. Regular follow-up with prospective and existing customers will be necessary to address concerns, provide additional information, and close sales opportunities. The Tele-sales Agent will work closely with other departments, including marketing, customer service, and sales teams, to ensure seamless communication and effective delivery of solutions to customers. Furthermore, the role requires staying informed about the company's products, services, promotions, pricing structures, and industry trends. This knowledge will enable the Tele-sales Agent to confidently answer customer questions, handle objections effectively, and present compelling sales pitches tailored to individual customer needs. The ability to adapt sales strategies based on customer feedback and market conditions will be highly valued. To succeed in this role, candidates should possess excellent verbal communication and interpersonal skills, a confident and persuasive telephone manner, and strong problem-solving abilities. A positive attitude, resilience, self-motivation, and the ability to work in a target-driven environment are essential. Previous experience: in tele-sales, customer service, call center operations, or a related sales role will be considered an advantage. Proficiency in using computers, CRM software, and other sales-related tools is also desirable. This is an exciting opportunity for an ambitious sales professional who enjoys interacting with people, thrives on achieving goals, and is eager to contribute to the success and growth of a forward-thinking organization. If you are passionate about sales, customer engagement, and delivering outstanding results, we encourage you to apply and become a valuable member of our team. Requirements: Minimum of OND, HND, Bachelor's Degree, or equivalent qualification. Possesses an android of at least 3GB RAM Previous experience: in tele-sales, sales, customer service, or a related role is an advantage. Excellent verbal communication and interpersonal skills. Strong negotiation and persuasion abilities. Ability to work independently and as part of a team. Good listening skills and customer-focused attitude. Basic computer proficiency, including Microsoft Office applications. Ability to work in a target-driven environment and meet deadlines. Responsibilities: Make outbound calls to prospective and existing customers to promote products and services. Respond to inbound sales inquiries and provide accurate product or service information. Identify customer needs and recommend suitable solutions. Generate and qualify leads to create new business opportunities. Follow up on prospects and maintain regular communication with customers. Achieve individual and team sales targets and performance goals. Handle customer objections professionally and effectively. Maintain accurate records of customer interactions, sales activities, and outcomes in the company's CRM system. Build and maintain strong customer relationships to encourage repeat business. Provide excellent customer service before, during, and after the sales process. Stay informed about product updates, promotions, and market trends. Collaborate with other departments to ensure customer satisfaction and smooth service delivery. Requirements: Benefits: & Perks Work Remotely after 3 Months of probation Transportation Allowance Performance-based commissions and incentives Ongoing training and support Positive and collaborative work environment Equal Opportunity Statement Career development opportunities Required Skills Adaptability Attention to Detail B2C Sales Call Center Cold Calling Communication Creativity Critical Thinking CRM Customer Service Customer Support Negotiation Problem Solving Sales Teamwork About Newedge Finance Limited Newedge Finance Limited is an a financial service company that focuses on inclusive personal lending available to erstwhile excluded members of the society in Nigeria. The company uses financial research to drive its product to all strata of society and is assisted by an in-house effective risk responsibility analysis to make recommendations for financial performance. Industry Finance Company Size 1001+ employees Website https://web.newedgefinance.com/ View Company Profile