Front Desk / Customer Service Agent
AI summary
Marhaba Auctions Ltd is hiring a Front Desk / Customer Service Agent in Lagos, Nigeria. The role is the first point of contact for walk-in visitors, phone calls, and online inquiries, handling appointments, initial complaints, and routing qualified leads to Sales. It is a full-time position offering a negotiable salary of NGN 150,000 – 250,000.
- Full-time front desk role in Lagos with negotiable pay of NGN 150,000 – 250,000
- First point of contact for visitors, calls, and online inquiries
- Handles appointments, initial complaints, and lead routing to Sales
- Requires a BSc and 3 years of similar experience
- Entry-level role with standard 8 to 5 working hours
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 - 250,000 Negotiable. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Front Desk / Customer Service Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Marhaba Auctions Ltd and the role in Lagos.
- Add concrete examples related to sales, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Front Desk / Customer Service Agent role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Marhaba Auctions Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
M Front Desk / Customer Service Agent Marhaba Auctions Ltd Customer Service & Support 1 week ago Easy apply New Featured Lagos Full Time Automotive & Aviation NGN 150,000 - 250,000 Negotiable Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Serve as the first point of contact for walk-in visitors, phone calls, and online inquiries. Provide helpful information, schedule appointments, route qualified leads to Sales, handle initial complaints, and maintain a professional, welcoming customer experience. Min Qualification: Degree Experience: Level: Entry level Experience: Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Receives walk-in customers to the office and directs them appropriately. Handles general phone and inbound WhatsApp inquiries that aren't yet sales-qualified — pricing questions, hours, location, general "how does this work" questions- and routes qualified interest to the Sales Assistant. Schedules office visitor appointments. Handles first-line complaint intake and escalates unresolved issues to management. Maintains a professional, warm, and welcoming front for the office, the human face of the "trust-first" brand promise. Requirements: Minimum qualification of a BSC 3 years of previous experience: in a similar role Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job