Customer Service Representative
AI summary
MeWe Electronics is hiring a full-time Customer Service Representative at its after-sales service center in Ogun State, Nigeria. The role involves front desk reception, call handling, work order management, and customer follow-up for 3C electronics repairs. Candidates need at least one year of reception or call center experience, fast English typing, and good communication skills.
- Full-time front desk and call center role at an electronics after-sales service center
- Located at the factory in Ogun State, Nigeria
- Requires 1+ year reception or call center experience
- English typing speed of 35-45 WPM tested on-site during interview
- Preference for candidates living in Ogun or Lagos
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to MeWe Electronics and the role in Not specified.
- Add concrete examples related to sales, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in sales, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research MeWe Electronics before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Customer Service Representative at MeWe Electronics ⏲ Sep 3, 2026, 1:01 PM ⋕ View all Manufacturing & Production jobs MeWe Electronics is a foremost Nigerian brand of electronics, the company produces electronic and household appliances for a vast customer base. We are recruiting to fill the position below: Job Title: Customer Service Representative Location: Ogun Employment Type: Full-time Department: After-sales Service Department / Work location: After-sales service center (front desk) at the factory in Ogun State, Nigeria. Job Mission Answer customer calls, handle in-store repairs and inquiries, accurately input and dispatch work orders; Follow up on the repair progress and carry out customer follow-up visits; Maintain customer relationships and improve customer experience: and satisfaction. Core skills required: proficient computer operation, fast English typing (typing while on the phone). Responsible for front desk reception and call center work in the after-sales service center of the 3C (computer, communication, consumer electronics) factory in Ogun. Core Work Content Work order and progress management: Real-time tracking of the status of repair work orders, and prompt completion by repair personnel; Handle inquiries about the progress of the case, proactively provide feedback, and soothe the customer's emotions; Collect abnormal situations and report them to the supervisor; Organize and archive service records. Customer service: answer calls/receive customers who come to the store, using standard service language; Verify the purchase certificate, register the customer and product information (name, contact information, model, fault phenomenon, etc.); Provide basic troubleshooting guidance (such as restarting, charging, etc.); Enter and assign orders in the CRM/work order system in a timely manner. Data statistics and entry: daily statistics of the number of calls received, the number of tasks assigned, and the completion rate of follow-up calls; Summarize frequently asked questions and suggestions; Typing speed requirement: English 35-45 WPM or above, able to handle high-intensity typing while talking on the phone. Customer relationship maintenance: carry out customer follow-up, collect feedback; Identify VIP customers and deliver value-added service information within the scope of compliance; Assist in handling complaints, soothe emotions, and report the closed-loop. Main work authority: Operating rights: Enter, query, and update customer information and service records in the CRM system; Urge the maintenance personnel to provide feedback on the progress; Provide basic troubleshooting guidance and progress inquiries within the scope of authorization. Recommendation right: the right to make reasonable suggestions for the optimization of the service process; You have the right to evaluate and provide feedback on the service quality of maintenance personnel. Qualification / Requirements: Education: and profession: Hhigh School / Secondary School (SSCE) or above, profession is not limited; OND/HND is preferred. Experience: requirements: 1 year or more of front desk reception or call center seat experience; Experience: in after-sales service in the 3C/home appliance industry is preferred; Preference will be given to those who have successfully handled complaints. Skill requirements: Clear spoken English, understand Nigerian Pidgin English, good communication and expression ability; Skilled in operating Windows computers and Word/Excel; Have the ability to withstand pressure, service consciousness, and teamwork spirit. Fast typing speed (more than 35-45 WPM in English, tested on-site during the interview), can type while talking on the phone; Preference: Preference will be given to those who live in Ogun State or Lagos and can commute, and have a good appearance. Skilled in using online customer service channels such as WhatsApp, email, and online forms; Language requirements: fluent in English (reading, writing, speaking, listening); Bonus points will be given to those who can input basic pinyin/Chinese characters. Working conditions: Work environment: indoor office, equipped with telephone. Working hours: 6 days on, 1 day off Labor intensity: medium; Long-term computer operation and phone calls require continuous typing. Compensation range N75,000 - N130,000 per month (based on experience: and typing test results) How to Apply Interested and qualified candidates should send their CV to: doha@linkwayco.com ; kingsolomon.meweelectronics@gmail.com using the Job Title as the subject of the mail. Note : For more information, Telephone number: +234 8 11 22 87 449 Application Deadline: 31st December, 2026. View all Jobs in Nigeria Ogun State Customer Service Representative job vacancies in Nigeria