Customer Service Officer
AI summary
Rely Supply Ltd is hiring a Customer Service Officer in Lagos, Nigeria. The role involves handling customer enquiries, complaints, order processing, sales analysis, and reporting. Candidates need an OND/HND/B.Sc. and at least 2 years of relevant experience.
- Full-time role based in Lagos, Nigeria
- Salary range NGN 70,000 – 150,000
- Requires OND/HND/B.Sc. and 2 years’ experience
- Focus on customer service, order management, and reporting
- Proficiency in Excel, Google Sheets, and digital communication tools required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 70,000 - 150,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in sales, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LagosThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Rely Supply Ltd and the role in Lagos.
- Add concrete examples related to sales, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Officer role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lagos under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Rely Supply Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Customer Service Officer Rely Supply Ltd Customer Service & Support 6 days ago Easy apply New Lagos Full Time Healthcare NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking to hire a Customer Service Officer to join our team. Min Qualification: OND Experience: Level: Entry level Experience: Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Daily Performance Reporting. Weekly Sales Analysis. Monthly Sales Analysis. Order & Customer Records Management. Customer Service & Enquiries. Complaint handling and resolution. Customer follow-up and retention. Processing and tracking customer orders. Coordination with Sales/Operations teams. Monitoring customer satisfaction. Escalation of unresolved customer issues. Preparation of customer service reports. Follow-up on outstanding orders/payments. Requirements: Minimum of OND/HND/B.Sc. in Business Administration, Marketing, Sales, Accounting, Economics, Customer Service, or a related discipline. Minimum of 2 years’ relevant experience: in customer service, sales support, order processing, or a related role. Good knowledge of reporting, data entry and record management. Proficiency in Microsoft Excel and Google Sheets. Good written and verbal communication and customer service skills. Strong attention to detail. Proficiency in using email, WhatsApp and other digital communication platforms for business reporting and customer engagement. Demonstrated integrity, reliability, initiative and a results-oriented attitude. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job