Venue Staff
AI summary
British Council is hiring Venue Staff in Nigeria on a permanent full-time basis to support the delivery of examinations. The role involves invigilating tests, maintaining exam integrity, and providing high-quality customer service at test venues. Candidates should have a BA/BSc/HND and be able to use their own internet and email for communication.
- Permanent full-time position with British Council in Nigeria
- Involves exam invigilation and test-day operations
- Requires BA/BSc/HND qualification
- Applicant must have personal internet and email access
- Experienced staff can progress into supervisory roles
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Venue Staff evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to British Council and the role in Not specified.
- Add concrete examples related to security, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Venue Staff role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research British Council before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The British Council is the United Kingdom’s international organisation for cultural relations. The British Council creates international opportunities for the people of the UK and other countries and builds trust between them worldwide. We call this cultural relations. We build trust and understanding for the UK to create a safer and more prosperous... Read more about this company Venue Staff Job Type Full Time Qualification BA/BSc/HND Experience: Location Nigeria Job Field Administration / Facilities The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education: & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture. E&E achieves this by enabling people across the world to access the life-changing education: and work opportunities that are created by learning English or gaining valuable UK qualifications. Promoting the English language also provides a medium for communication, helping break down barriers of misunderstanding or mistrust between cultures. The British Council’s 2020 vision for English & Examinations is to be the world authority in high quality English language teaching, learning and assessment, as well as the International distributor of choice for UK professional and school qualifications. The Examinations business makes a significant contribution to British Council financial sustainability, and as such, it is essential that the business evolves in order to maintain its position in a fast-changing operating context. There is a need to standardise and automate activities across the globe to deliver efficiencies, and there is also a requirement to develop new digital products and services to meet changing customer demands and competitive pressures. In a cost and resource-constrained environment, balancing the on-going requirements: and allocation of funds will be critical, as will the integration and planning of the implementation of the different changes across a global network of 110+ countries charged with the on-going delivery of impact and income whilst changing key elements of the supporting operational platform. Main opportunities/challenges for this role: Deliver exams in a highly regulated environment to a high quality of delivery and customer service. Experienced staff can grow into supervisory roles Successful candidate is expected to have access to and use his/her own internet and email for communication with British Council Trading Services (Nigeria) Limited. Application for the advertised location stated is permanent and will not be changed. Main Accountabilities: You will be accountable for maintaining the integrity and reputation of the British Council Trading Services (Nigeria) Limited and the various examination boards by ensuring that tests are delivered to prescribed standards for customer service, security and administration. You will also be accountable for promoting a positive image of the British Council Trading Services (Nigeria) Limited by providing a high standard of customer care on the test day. Programme/service support Report promptly to test venue at agreed time. In case of any delays or if unable to get to the test venue, inform the appropriate test day or British Council Trading Services (Nigeria) Limited Exams Operations staff in a timely manner. Follow all relevant standards & procedures, based on training and reference materials provided by the British Council Trading Services (Nigeria) Limited Examinations Services and the relevant Exam Boards. Be familiar with the emergency procedures for the test day venue. Invigilate examinations to the standard required by the British Council Trading Services (Nigeria) Limited Examinations Service and the relevant Exams Boards. Actively monitor candidates during tests to make sure that there is no violation of test conditions. Support the supervisor to ensure that candidates have a positive and consistent test day experience: and a positive image of the British Council Trading Services (Nigeria) Limited Ensure all material is accounted for and handed over securely to the supervisor. Complete and maintain accurate records of exam assignments. Complete all reports, logs and claims accurately as required by British Council Trading Services (Nigeria) Limited Examinations Services. Follow all relevant guidelines and policies in the areas of: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, and Anti-Fraud. Report any incidents, emergencies or breaches of security to the appropriate test day supervisor. Work with the test day supervisor to promote and ensure the wellbeing of candidates at all time. In case of emergencies, follow correct procedures. Additional duties in line with the role may be required. Customer support Enable good customer flow by giving candidates clear direction and answering their enquiries. Ensure that candidates follow the agreed exam procedures regarding the location and security of their belongings. Conduct candidate entry, exit, identity checks and Test Day Photography procedures according to exam requirements. Ensure special arrangements are provided as required. Training and development: Attend all briefing and training sessions as requested by the British Council Trading Services (Nigeria) Limited Examinations Services Centre. Complete all mandatory training modules: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, Anti-Fraud, Identity Checks as required. Other important features or requirements: of the job: Some invigilators may be required to travel, including overnight stays. The majority will not have this requirement. During the recruitment process you will be asked to indicate your willingness to travel. You are required to be very vigilant when observing candidates; to watch and hear what is going on in the exams room. Although there may not be a prescribed uniform for your role, while carrying out your duties, you must always be dressed in line with the cultural expectations of the country you are working in and your position in accordance with your role as representing the British Council Trading Services (Nigeria) Limited. However, it is recommended that you wear soft comfortable shoes. Noisy shoes and distracting jewelry are not permitted. Check how your CV aligns with this job Method of Application Interested and qualified? Go to British Council on careers.britishcouncil.org to apply Build your CV for free. Download in different templates.