Customer Support Specialist (Remote)
AI summary
Kashia Limited is hiring a remote Customer Support Specialist to handle customer queries across email, live chat, and social channels. The role involves troubleshooting product issues, logging recurring problems, and maintaining help centre content. Salary is €200–€397 per month, and candidates should apply online.
- Fully remote role open to candidates based in Nigeria
- Salary range of €200 to €397 per month
- Requires 1+ year of customer-facing support experience
- Shift work with weekend rotation required
- Fintech or SaaS support experience is a plus
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists €200 - €397 / month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in part_time, Customer Support, Customer ServiceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Support Specialist (Remote) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kashia Limited and the role in Not specified.
- Add concrete examples related to part_time, Customer Support, Customer Service, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Support Specialist (Remote) role in part_time, Customer Support?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kashia Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Our client is looking for someone who's genuinely good at helping people — patient with the frustrated ones, fast with the simple ones, and honest when something is broken. What You'll Do Troubleshoot product issues and escalate what you can't resolve Log recurring issues and feed patterns back to product Keep the help centre and canned responses accurate and current Respond to customer queries across email, live chat, and social channels Hit response and resolution time targets consistently Requirements: What we're looking for: Comfortable with support tools like Intercom, Zendesk, or Freshdesk Calm under pressure Able to work shifts with weekend rotation Excellent written English — clear, warm, and correct 1+ year in a customer-facing support role Nice to have: Some technical troubleshooting background Fintech or SaaS support experience: A second language (French, Portuguese, or Swahili) €200 - €397 / month. How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Customer Support Specialist job vacancies in Nigeria