Quality Control Officer
AI summary
Efezi Southsea Nigeria Limited, a hospitality consultancy established in 2009, is hiring a Quality Control Officer in Ikeja, Lagos. The role involves inspecting food preparation, guest rooms, and public areas, monitoring guest feedback, ensuring compliance with food safety and sanitation standards, and driving continuous service improvement across hotel departments. Candidates should send their CV to hr@efezisouthsea.com with the job title as the subject line by 12th August 2026.
- Hospitality consultancy role focused on hotel quality assurance
- Based in Ikeja, Lagos with cross-departmental coordination
- Requires 10 years of relevant experience
- Application deadline is 12th August 2026
- Apply by emailing CV to hr@efezisouthsea.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required10+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IkejaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Quality Control Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Efezi Southsea Nigeria Limited and the role in Ikeja.
- Add concrete examples related to security, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Quality Control Officer role in security, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ikeja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Efezi Southsea Nigeria Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Quality Control Officer at Efezi Southsea Nigeria Limited ⏲ Aug 5, 2026, 4:06 AM ⋕ View all Food Services & Catering jobs Efezi Southsea Nigeria Limited, established in 2009, is a hospitality consultancy firm specializing in providing expert services to small and medium-sized hotels. We are recruiting to fill the position below: Job Title: Quality Control Officer Location: Ikeja, Lagos Reports to: The General Manager, Operations Manager, or Quality Assurance Manager Responsibilities: Submit regular quality performance reports to management. Support quality certification and accreditation initiatives. Identify service quality gaps and training needs. Identify operational weaknesses affecting service quality. Inspect food preparation, storage, and service areas. Benchmark hotel performance against industry best practices. Monitor guest feedback, complaints, and online reviews. Ensure prompt resolution of guest complaints. Verify compliance with food safety and sanitation standards. Ensure guest rooms and public areas meet cleanliness standards. Conduct daily, weekly, and monthly quality inspections. Encourage innovation to enhance guest satisfaction. Promote a culture of continuous improvement. Conduct regular quality inspections of guest rooms, public areas, restaurants, bars, and other facilities. Monitor adherence to health, hygiene, and safety regulations. Work closely with Housekeeping, Front Office, Food & Beverage, Maintenance, Security, and other departments. Recommend corrective actions to improve guest satisfaction. Ensure all departments comply with hotel policies and procedures. Verify that safety equipment is functional and accessible. Promote teamwork to achieve consistent service standards. Monitor key quality indicators and service trends. Recommend improvements to hotel procedures and workflows. Ensure emergency procedures are understood and followed. Prepare inspection reports and quality assessment reports. Ensure the hotel consistently meets its quality and service standards. Evaluate the quality of guest service at all customer touchpoints. Document non-compliance issues and recommend corrective actions. Recommend strategies to improve operational efficiency and guest satisfaction. Follow up on quality-related issues until they are resolved. Monitor pest control, waste management, and sanitation practices. Monitor and maintain service quality across all hotel departments. Ensure compliance with the hotel's Standard Operating Procedures (SOPs). Conduct or coordinate quality improvement training sessions. Ensure staff maintain proper grooming and professional appearance. Coach staff on customer service excellence and best practices. Perform spot checks on rooms before guest occupancy. Monitor the effectiveness of implemented improvements. Audit departmental performance against established quality standards. Monitor implementation of corrective action plans. Requirements: Candidates should possess relevant qualifications with 10 years working experiences. How to Apply Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail. Application Deadline: 12th August, 2026. View all Jobs in Nigeria Lagos State and 1 other location Lagos State , Ikeja Quality Control Officer job vacancies in Nigeria