BUSINESS & OPERATIONS MANAGER
AI summary
Business & Operations Manager role at Bridgemead Advisory in Lagos, Nigeria. Responsible for driving business performance, operational efficiency, and revenue growth including business development, client management, and market positioning. Requires 4-7 years experience, Bachelor's degree, and strong business development skills.
- Full-time, on-site position in Lagos.
- Responsible for business growth, client management, and operations.
- Requires 4-7 years experience in operations or consulting.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest BUSINESS & OPERATIONS MANAGER evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to NaijaJobPortal and the role in Not specified.
- Add concrete examples related to internship, entregador, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from NaijaJobPortal; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- NaijaJobPortal
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this BUSINESS & OPERATIONS MANAGER role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research NaijaJobPortal before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Overview Experience: Intermediate Level Job Type Full time Work Mode On site Education: Bachelor Category Business Development Job Description Business & Operations Manager - Bridgemead Advisory. Job Title: BUSINESS & OPERATIONS MANAGER Job Type: Full Time Reporting Line: Managing Director Location: Lagos. Industry: Advisory. ROLE PURPOSE The Business & Operations Manager is responsible for driving the overall business performance, operational efficiency, and revenue growth of the firm. This role goes beyond internal operations to include business generation, client engagement, and market positioning, ensuring that the company not only runs efficiently but also maintains a strong pipeline of work, strong client relationships, and a visible market presence. The role serves as the central coordination point across operations, clients, and business development, translating strategy into execution while ensuring sustainable growth. Requirements: QUALIFICATIONS & EXPERIENCE: Education: * Bachelor’s degree in Business Administration, Management, Economics, or related field * Professional certifications in project management or business management are an advantage Experience: * 4-7 years’ experience: in operations, business management, or consulting environment. * Proven experience: in business development, client management, or revenue growth roles * Experience: in a professional services or advisory firm is highly desirable SKILLS & COMPETENCIES Core Skills * Business development and pipeline management * Strong client relationship management * Operational and execution excellence * Commercial and revenue understanding * Strategic thinking with execution ability * Data-driven decision making Personal Attributes * Highly proactive and ownership-driven * Commercially minded and results-oriented * Strong leadership and coordination ability * Able to balance strategy + execution * Structured, organized, and detail-oriented * Strong interpersonal and communication skills KEY PERFORMANCE INDICATORS (KPIs) * Strength and consistency of business pipeline (number of active leads, meetings, * opportunities) * Revenue growth and contribution from new and existing clients * Client acquisition and conversion rates * Client retention and satisfaction * Utilization and productivity of teams * Operational efficiency and delivery timelines * Digital-to-business conversion (leads generated from marketing efforts) * Overall business performance against targets Responsibilities: KEY RESPONSIBILITIES: 1. Business Growth & Pipeline Management (PRIMARY FOCUS) * Own and manage the firm’s business pipeline, ensuring a steady flow of opportunities. * Track whether the business has enough active and upcoming work; escalate gaps proactively. * Drive lead generation efforts (events, referrals, inbound opportunities, partnerships). * Ensure consistent follow-ups, meetings, and conversion of prospects to clients. * Maintain a target pipeline (e.g., active prospects, meetings, opportunities) at all times. * Identify opportunities to upsell and expand existing client engagements. * Work with the MD to shape commercial strategy and service offerings. 2. Client Management & Engagement * Serve as the primary operational interface for clients (especially new and escalated engagements). * Coordinate client communication, meetings, and follow-ups. * Ensure strong client experience: and satisfaction across engagements. * Handle client escalations and relationship risks proactively. * Ensure the business is consistently maximizing value from existing clients. 3. Operations & Delivery Oversight * Oversee day-to-day operations across all teams and engagements. * Monitor work allocation, delivery progress, and team capacity. * Ensure all projects are on track, properly staffed, and executed efficiently. * Track team productivity and output across functions (Advisory, HR, etc.). * Identify and resolve operational bottlenecks. * Ensure alignment between client needs and internal execution. 4. Office & Administrative Management * Oversee overall office operations and administration. * Supervise the Admin function, ensuring smooth day-to-day office management. * Monitor attendance, availability, and workforce coordination. * Ensure operational decisions consider impact on client delivery. 5. Commercial Performance & Revenue Oversight * Monitor revenue generation and performance across engagements. * Track how work translates into revenue and business growth. * Collaborate with Finance to understand cash flow, billing, and collections status. * Ensure alignment between pipeline, delivery, and revenue outcomes. 6. Performance Management & Reporting * Track business performance metrics (pipeline, conversions, delivery, revenue). * Monitor team productivity and departmental output. * Produce regular performance reports and insights for the MD. * Identify areas requiring improvement or intervention. Benefits: & Perks Required Skills Business Development Lead Generation Leadership About Bridgemead Advisory Bridgemead Advisory is a professional HR, advisory, and consultancy firm that partners with organizations to achieve growth through people, processes, and performance. Headquartered in Lagos, Nigeria, we serve clients across diverse industries, strengthen workforce capability, refine operational efficiency, and guide strategic growth. Our work is defined by precision, professionalism, and accountability, ensuring every engagement delivers practical and measurable impact. We view every business challenge as an opportunity for transformation and provide the insights, tools, and execution support to achieve lasting results. Business strategy & planning Marketing strategy & execution Process efficiency & workflow improvement At Bridgemead Advisory, our values shape how we think, act, and deliver results. We operate with integrity, upholding honesty and transparency in every engagement and decision. Through innovation, we design forward-thinking and adaptable solutions that meet the evolving needs of our clients. Our commitment to impact ensures that every strategy we craft delivers measurable, long-term value. Above all, we believe in partnership, working collaboratively with clients to achieve shared success and sustainable growth. Industry Consulting Company Size 11-50 employees Website https://bridgemeadadvisory.com/ View Company Profile