Chief Operating Officer
AI summary
PayZeep Technologies is hiring a Chief Operating Officer to lead operational strategy, performance, and scalability across its payments ecosystem in Lagos. The COO will drive operational excellence, manage cross-functional teams, and ensure regulatory compliance while supporting transaction growth and merchant expansion. This is a full-time executive leadership role reporting to the CEO.
- Executive leadership role overseeing operations, sales, people & culture, and product functions
- Responsible for building scalable operating models and governance frameworks
- Manages relationships with regulators, banks, and payment ecosystem stakeholders
- Full-time position based in Lagos, Nigeria
- Requires driving operational excellence and transaction success rates
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Chief Operating Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to PayZeep Technologies and the role in Not specified.
- Add concrete examples related to sales, security, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Chief Operating Officer role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research PayZeep Technologies before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Chief Operating Officer at PayZeep Technologies ⏲ Sep 9, 2026, 11:10 AM ⋕ View all Banking & Financial Services jobs Payzeep provides a range of financial services to individuals, merchants, banks, and government agencies. Our services are designed to help businesses and organizations streamline their payment processing and collection operations, providing a convenient and secure way for customers to pay for goods and services. PayZeep has positioned itself to solve these problems by providing innovative products and services to help address the challenges of financial inclusion, cost of financial service delivery, and financial literacy. We provide secure and efficient payment processing and collection services across all payment channels to help increase financial service depth and touch the lives of people even at the grassroot. We are recruiting to fill the position below: Job Title: Chief Operating Officer Locations : Lagos Employment Type: Full-time Position Summary The COO is accountable for building a high-performing operating model that supports transaction growth, merchant and agent expansion, operational profitability, regulatory compliance, and continuous innovation. As a member of the Executive Leadership Team, the COO drives operational excellence, business growth, customer experience, service resilience, and organizational effectiveness across the Company's payments ecosystem. The Chief Operating Officer (COO) is responsible for leading PayZeep's operational strategy, performance, and scalability to ensure the secure, reliable, efficient, and compliant delivery of payment and digital financial services. Working closely with Product, Engineering, Infrastructure, Information Security, Compliance, Risk, Finance, Sales, and Business Development teams, the role ensures PayZeep maintains the capabilities, controls, and operational discipline required to scale as a leading regulated fintech. Key Responsibilities: Oversee settlement operations, reconciliation processes, transaction monitoring, and operational controls to ensure financial accuracy and operational integrity. Partner with Sales, Business Development, and Customer Experience: teams to support customer acquisition, merchant growth, retention, and market expansion. Provide the CEO, Executive Committee, and Board with regular insights on operational performance, strategic priorities, business risks, and improvement opportunities. Manage operational budgets and implement cost-saving initiatives without compromising quality. Manage strategic relationships with regulators, banks, payment schemes, switches, processors, technology partners, vendors, and other ecosystem stakeholders. Partner with the CFO, CTO, CISO and Chief Risk & Internal Control Officer to ensure operational readiness for licensing, audits and regulatory examinations. Lead and develop high-performing teams while fostering a culture of accountability, innovation, customer-centricity, collaboration, and execution excellence. Build and optimize scalable operating models, processes, controls, and governance frameworks that support growth, innovation, and increasing transaction volumes. Own end-to-end execution of company strategy, translating Board and CEO priorities into functional plans, budgets and KPIs across all business units. Directly oversee Operations, Sales, People & Culture and Product functions, ensuring alignment, resource allocation and cross-functional delivery. Drive operational excellence by improving transaction success rates, service availability, customer experience, productivity, and overall business performance Build and lead a high-performing senior leadership bench; own organisational design, workforce planning and performance management at company level. Ensure operational readiness and seamless execution of new products, services, platforms, and strategic initiatives in collaboration with Product, Engineering, and Technology teams. Lead business continuity, operational resilience, incident management, and disaster recovery capabilities to ensure uninterrupted service delivery. Establish and monitor operational KPIs, service levels, and performance metrics to drive accountability, efficiency, and continuous improvement. Provide executive oversight of payment operations, merchant acquiring, agency banking, POS and mPOS services, settlements, customer operations, and service delivery functions. Drive automation, digitization, and process improvement initiatives that enhance scalability, operational efficiency, and cost effectiveness. Partner with Compliance, Risk Management, and Information Security teams to strengthen risk controls, mitigate operational threats, and maintain a strong governance environment. Ensure compliance with CBN regulations, licensing obligations, PCI-DSS requirements, data protection laws, and other applicable regulatory standards. Design, implement and continuously improve operating processes, SOPs and internal controls that support safe, scalable payment operations. Qualifications Bachelor's Degree in Business Administration, Economics, Engineering, or a related field (required). Professional certification in operations, project/programme management (e.g. PMP) or a relevant financial-services qualification is an advantage. MBA or Master's degree in a relevant discipline (strongly preferred). Experience: Fintech / Financial Services Experience: 10+ years in fintech, banking, payments or financial services Leadership / People-Management Experience: 7+ years in senior executive or general-management roles, including at least 4 years leading multiple functions or business units, with demonstrable evidence of having built and scaled operating teams and functions from the ground up Total Relevant Experience: 10–15 years Skills & Competences: Understanding of AML/CFT requirements, fraud management controls, and financial crime prevention frameworks. Strong knowledge of Central Bank of Nigeria (CBN) regulations applicable to PSSPs, PTSPs, Super-Agents, and other regulated payment service providers. Data-driven decision-making and comfort operating with ambiguity and speed Familiarity with Information Security, Cybersecurity Governance, Third-Party Risk Management, and Technology Risk Management frameworks Experience: leveraging technology, automation, and data analytics to improve operational performance and decision-making. Exceptional cross-functional leadership, stakeholder management and executive communication Strong commercial and financial acumen with the ability to balance growth, profitability, customer experience, and risk management. Knowledge of Data Protection and Privacy regulations. Experience: building governance, controls and SOPs suitable for regulatory scrutiny Strong grasp of payments/fintech operating models, unit economics and licensing pathways Strong expertise in operational excellence, business transformation, service management, process optimization, and organizational scalability. Strong understanding of PCI-DSS standards, payment security controls, and operational risk management practices. Proven track record scaling operations in a regulated, high-growth startup or scale-up environment Strong strategic planning, execution, stakeholder management, and leadership capabilities. Regulatory Considerations (Nigeria): Accountable, alongside the CEO, for the organisation's overall compliance posture with Central Bank of Nigeria (CBN) licensing conditions, guidelines and directives applicable to PayZeep's payment/switching license category. Works with Risk & Compliance to ensure AML/CFT obligations under the Money Laundering (Prevention and Prohibition) Act and CBN AML/CFT Regulations are embedded in operating processes. Ensures operational readiness for CBN examinations, on-site inspections and regulatory returns. Oversees adherence to the Nigeria Data Protection Act (NDPA) 2023 and NDPC regulations across business operations. How to Apply Interested and qualified candidates should: Click here to apply online View all Jobs in Nigeria Lagos State Chief Operating Officer job vacancies in Nigeria