Client Service Manager
AI summary
A start-up advertising and marketing communications agency is hiring a Client Service Manager in Lagos, Nigeria. The role involves managing client relationships, driving business growth, and overseeing project execution. Candidates need a degree and at least 4 years of agency experience.
- Manage client briefs from conception through execution and post-campaign evaluation.
- Requires 4+ years' experience in client service or account management within an agency.
- Must have experience managing corporate accounts in banking, FMCG, telecoms, insurance, or manufacturing.
- Salary range: NGN 250,000 - 400,000 per month.
- Full-time role, Monday to Friday 8am-5pm.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 250,000 - 400,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Client Service Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobberman Nigeria and the role in Not specified.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Client Service Manager role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobberman Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Client Service Manager Jedopab Consult Limited Customer Service & Support Yesterday Easy apply New Lagos Full Time Shipping & Logistics NGN 250,000 - 400,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary A start-up advertising and marketing communications agency is seeking a highly motivated, experienced and results-driven Client Service Manager to drive client relationships, business growth and project execution within the agency. Min Qualification: Degree Experience: Level: Mid level Experience: Length: 5 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Requirements: Build and maintain strong relationships with existing and prospective clients. Manage client briefs from conception through execution and post-campaign evaluation. Coordinate internal teams to ensure the timely and quality delivery of all projects. Develop proposals, presentations, campaign plans and budgets. Identify new business opportunities and contribute to the agency’s growth. Monitor project timelines, profitability and client satisfaction. Provide strategic counsel to clients and recommend innovative marketing solutions. Ensure all campaigns are executed in line with clients’ objectives and the agency’s quality standards. Requirements: Bachelor’s degree in Marketing, Mass Communication, Business Administration, Advertising, Public Relations, Communications or a related field. A minimum of 4 years’ relevant experience: in client service, account management or brand management within an advertising, marketing communications or integrated marketing communications agency. Relevant advertising or marketing communications agency experience: is mandatory. Proven experience: managing high-profile corporate accounts in at least one of the following sectors is mandatory: banking, FMCG, telecommunications, insurance or manufacturing. Proficiency in Microsoft Office Suite, including Word, Excel and PowerPoint. Familiarity with project management tools will be an added advantage. Professional certification, regulatory registration or membership of a relevant industry body, including ARCON, NIMN, CIM or a related professional institution, will be an added advantage. Professional Attributes: Demonstrated ability to develop and execute Integrated Marketing Communications campaigns, including ATL, BTL, digital, experiential and activation projects. Strong understanding of advertising processes, campaign planning, media execution, production and project management. Excellent client relationship management skills, with the ability to engage and influence senior stakeholders. Strong presentation, negotiation, proposal-writing and business communication skills. Experience: coordinating cross-functional teams, including Creative, Strategy, Digital, Media, Production, Finance and Procurement. Ability to manage multiple projects simultaneously while delivering high-quality work within tight deadlines. Strong analytical, problem-solving and decision-making capabilities. Core Competence: Client Relationship Management Strategic Thinking Brand and Campaign Management Project Management Business Development and Revenue Growth Budget and Financial Management Stakeholder Management Team Leadership and Collaboration Excellent Written and Verbal Communication Negotiation and Conflict Resolution Time Management and Attention to Detail Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job