Business Development Specialist—Domestic Debt Collections

AI summary

Procera Group is hiring a Business Development Specialist for its Domestic Debt Collections unit. The role focuses on client acquisition, revenue growth, and strategic business development within the South African debt collections market. It is a permanent remote position based in Johannesburg or Cape Town.

• Permanent remote role with Johannesburg or Cape Town base
• Focus on client acquisition and revenue growth in debt collections
• Requires strategic business development planning and CRM use
• Deadline to apply is 30 October 2026

Original source description

Home / Job Search / South Africa / KwaZulu-Natal / Durban Northern Suburbs Back to Search Results Business Development Specialist—Domestic Debt Collections Mount Edgecombe Remote Salary: Market Related Job Type: Permanent Sectors: Investment Sales Reference: 200689 Apply before Oct 30 2026 | 59 Days left Apply Vacancy Details Employer: Procera Group Job title: Business Development Specialist—Domestic Debt Collections Department: Collections (Remote JHB/CPT) Location: JHB or CPT (JHB preferred) Core purpose: The Business Development Specialist will be required to unlock real business value and potential by consistently and proactively maintaining client acquisition and revenue growth targets within the South African Debt Collections market. Positioning the brand and the company as competitive and innovative. Maximizing the business unit’s potential by designing and delivering effective business development strategies. KEY RESPONSIBILITIES: & TASKS AND ACTIVITIES: Business Development Responsibilities: Achieve direct revenue contribution and deliver on sales targets by successfully building and maintaining relevant new-to-business client relationships. The ability to demonstrate disciplined independence and remain motivated while working remotely, targeting ICP’s for the Collections brand. Design and implement a strategic 90-day business development plan and CRM strategy that expands and diversifies the company’s customer base in the debt collections and revenue management industries. Identify opportunities to grow market share through careful planning and execution of complementary and adjacent sector initiatives and plans. Develop a working pipeline of 10-15 collection’s opportunities within our ideal client profile (ICP) and what would look like in the first 6 months. Meticulous pipeline management via HubSpot and regular updates being captured. Leverage your extensive networks in the financial, retail & services industries as well as public sector to deliver immediate tangible value to the business. Foster and promote strong, long-lasting client relationships by partnering with clients to gain a thorough understanding of their needs and ensure tangible value is delivered to them. Work along with the Head of Growth, Managing Executive and Exco to identify emerging markets and market shifts, whilst staying aware of emerging trends, new products and services and the competitive status in the market. Identify and obtain comprehensive knowledge of competitor products, offerings and markets in order to identify further opportunities to attract new and grow existing business relationships. Provide insight to business on relevant market and competitor trends, contribute to the development of innovative solutions i.e. costing, pricing of products and alternative services. Ability to create and deliver insights and presentations tailored to the audience, client or business sector’s needs. Actively support the broader team in cross-selling initiatives. Provide introductory leads to team members who support other divisions of the business. Assist in presentations with your team members as and when required. Upskill and impart knowledge regarding new developments in your area of expertise. Present business development revenue and expense reports and plans and provide realistic forecasts to the management team and Exco as required. Client Relationship Management and Development Maintain existing relationships with clients and ensure that the profitability and sustainability of the client is maintained. Foster and develop new relationships within client businesses and groups in order to drive broader uptake of services and entrench business services. Deliver service excellence in understanding and meeting the expectations of the client. Ensure that Service Level Agreements with clients are structured in such a manner that they can sustainably be delivered by business and that this represents real value to the client. People / Personal Live and demonstrate the Company’s values in every aspect of your life. Interact in a friendly, respectful and professional manner with all stakeholders. Display a willingness to learn and improve on one’s knowledge; thereby ensuring constant self-development. Display a positive work ethic by showing an interest in duties, including multi-tasking, and a willingness to do what is needed in an efficient manner. Ensure an understanding of the various functional areas of the business and how each of these contribute to the implementation of the company strategy. Demonstrate evidence of self-development i.e. training and up-skilling related to the role. Ensure that you are multi-skilled in all areas in the business in order to add optimal value to yourself and the Company. The candidate must be comfortable with communicating clearly and confidently with internal business partners and enablers. The candidate will be expected to demonstrate how she/he has built strong internal partnerships. Qualifications and Experience: Minimum 5 years’ experience: in a Business Development or Sales Executive role within the Financial Services or related industries for Collections Preferred operational understanding of the South African Debt Collection’s industry Minimum bachelor’s degree or related Diploma with extensive experience: in Collections A sales related qualification will be advantageous Understanding the use of Ai and the ability to identify moving trends Proven sales and new business development track record within financial services, credit retail, and telecoms Solid, identifiable network within the business’ target market for direct client acquisition Extensive knowledge of and reach into the sectors highlighted above Proven track record of leveraging of opportunities in different economic climates to contribute to business continuity Ability to engage at c-suite / executive level Good presentation, written and verbal communication skills MS Office advanced skills Excellent negotiation skills Must be prepared to travel within SA for networking and client visits Attributes / Skills Required / Sought: Strategic ability combined with creativity Analytical Visionary Influencing skills Innovation Strong organizational and planning skills Consultative skills with heightened level of listening ability Ability to work towards and drive dead-lines Strong written and verbal communication skills – Must be able to communicate effectively and confidently with users, team members and management – Delivers informative, well-organised presentations when required Excellent computer / systems skills Strong facilitation skills – Must be able to elicit requirements: from various personalities across organisational boundaries Process driven analysis skills and a background in various requirements: elicitation methods Adaptable and willing to undertake a wide variety of challenging tasks Adheres to and enforces department standards, policies, procedures and industry best practices Great logic and problem-solving ability Must be able to work within a team dynamic as well as on own remotely Amiable and approachable Generates enthusiasm among team members Acknowledges and appreciates each team member’s contributions Continually seeks opportunities to increase customer satisfaction and deepen client relationships Seeks and participates in development opportunities above and beyond training required by the team Suggests areas for improvement in internal processes along with possible solutions Understands how to communicate difficult/sensitive information tactfully Apply 5 people have applied for this job. 371 people have viewed this job. 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