Customer Relationship Officer (Lead Closer)
AI summary
Fhemfel Homes is hiring a Customer Relationship Officer (Lead Closer) in Lagos to manage leads, convert prospects into paying clients, and close real estate sales. The role is target-driven and requires strong communication, negotiation, and CRM skills. Interested candidates should send their application to fhemfelhr@gmail.com using the job title as the subject.
- Full-time real estate sales and lead conversion role in Lagos
- Requires 2–4 years of sales or CRM experience, real estate preferred
- Target-driven position with strong negotiation and closing focus
- Apply by email to fhemfelhr@gmail.com with job title as subject
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, Customer Relationship ManagementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Relationship Officer (Lead Closer) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Fhemfel Homes and the role in Not specified.
- Add concrete examples related to sales, call_center, Customer Relationship Management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Relationship Officer (Lead Closer) role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Fhemfel Homes before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Real estate |Hospitality| investment | project management | Customer Relationship Officer (Lead Closer) Job Type Full Time Qualification BA/BSc/HND Experience: 2 - 4 years Location Lagos Job Field Customer Care, Success and Service Job Summary The CRM Officer / Deal Closer is responsible for managing prospective and existing clients throughout the sales process, from the initial conversation and lead engagement to inspection, negotiation and final deal closure. The role requires an individual who is highly skilled in communication, persuasion, relationship management and sales conversion. The CRM Officer will be responsible for turning leads generated through marketing and other channels into qualified prospects and ultimately into paying clients. The ideal candidate must be confident speaking with prospects, understanding their needs, overcoming objections, following up consistently and moving conversations toward a successful sale. This is a target-driven and conversion-focused role. Key Responsibilities: Receive and manage leads from social media, marketing campaigns, referrals and other sources. Contact leads promptly through calls, WhatsApp and other communication channels. Turn conversations and enquiries into qualified prospects. Understand clients’ needs, preferences and budgets. Present suitable properties and investment opportunities to prospects. Follow up consistently with leads and prospects. Handle client questions, concerns and objections. Schedule and coordinate property inspections. Follow up after inspections and move prospects toward making a decision. Negotiate professionally and work toward securing client commitment. Convert qualified leads into paying clients. Close real estate sales and ensure transactions move to completion. Re-engage old, inactive and prospective clients. Maintain strong relationships with existing and potential clients. Request referrals and identify opportunities for repeat business. Update the CRM with leads, conversations, follow-ups, inspections and sales. Track every lead through the sales pipeline and ensure no qualified lead is abandoned. Submit regular reports on leads, follow-ups, inspections, conversions and closed deals. Meet assigned sales, conversion and revenue targets. Requirements: Bachelor's Degree 2–4 years of experience: in sales, customer relationship management, real estate sales, business development or a similar role. Previous experience: in real estate sales is strongly preferred. Proven ability to convert leads into paying customers. Strong telephone, WhatsApp and face-to-face communication skills. Excellent negotiation and persuasion skills. Strong sales closing ability. Ability to handle objections and difficult conversations professionally. Strong follow-up and relationship management skills. Comfortable working with sales targets and performance-based KPIs. Good knowledge of CRM systems and lead management processes. Ability to work independently while collaborating with other departments. Strong organizational and record-keeping skills. Must be proactive, persistent and results-oriented. Check how your CV aligns with this job Method of Application Interested and qualified candidates should send their Application to: fhemfelhr@gmail.com using the Job Title as the subject of the mail. Build your CV for free. Download in different templates.