Outlet Supervisor
AI summary
Hatlab Ice Cream Delite Limited is hiring an experienced Outlet Supervisor to manage daily operations across its Ilorin outlets in Kwara State. The role covers outlet management, sales growth, B2B business development, staff supervision, stock and cash control, and customer service. Full-time position suited to a commercially driven candidate with proven supervisory experience in retail, hospitality, or food service.
- Full-time supervisory role based in Ilorin, Kwara State
- Covers Palms Mall and Al-Himah University outlets
- Focus on sales growth, B2B development and outlet operations
- Requires minimum 2 years outlet or retail management experience
- Hands-on role with staff management and cash/stock control
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in sales, hospitality, retailThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in IlorinThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Outlet Supervisor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Hatlab Ice Cream Delite Limited and the role in Ilorin.
- Add concrete examples related to sales, hospitality, retail, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobzilla Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Jobzilla Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Outlet Supervisor role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ilorin under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Hatlab Ice Cream Delite Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Outlet Supervisor at Hatlab Ice Cream Delite Limited ⏲ Sep 9, 2026, 8:03 AM ⋕ View all Food Services & Catering jobs Hatlab Ice Cream Delite is a hospitality organization that specializes in the production, wholesale and retail of traditional Italian gelato and other complimentary pastries. We are recruiting to fill the position below: Job Title: Outlet Supervisor Location: Ilorin, Kwara Employment Type: Full-time Job Summary Hatlab Ice Cream Delite Limited is looking for an experienced and commercially driven Outlet Supervisorto oversee the operations of our outlets in Ilorin (Palms Mall and Al-Himah University). This is a hands-on management role for someone with proven experience: supervising an outlet, managing staff, driving sales and taking responsibility for daily business operations. Key Responsibilities: Outlet Management: Monitor daily sales, customer service, stock, cash handling and general outlet performance. Identify operational problems and take appropriate action to resolve them. Supervise and coordinate outlet staff and ensure effective allocation of duties. Ensure company procedures, hygiene standards and operational standards are consistently maintained. Take full responsibility for the day-to-day operations of the Ilorin outlets. Sales & Business Growth: Drive daily and monthly sales performance and work towards achieving set targets. Develop and implement practical strategies to increase sales and customer retention. Analyse sales performance and identify areas requiring improvement. Identify new markets and revenue opportunities within Ilorin and surrounding areas. B2B Business Development: Convert prospects into regular and profitable business accounts. Generate leads, make business contacts, present the company's products and follow up on opportunities. Maintain proper records of business development activities and results. Actively identify and pursue B2B sales opportunities. Develop relationships with schools, offices, hotels, restaurants, event organisers, retailers and other potential business customers. Staff Management: Supervise, train and manage outlet staff to ensure productivity and compliance with company standards. Address performance and disciplinary issues appropriately. Maintain a professional and productive working environment. Monitor attendance, punctuality, performance and conduct. Stock & Cash Control: Monitor stock movement, conduct stock checks and investigate discrepancies. Take appropriate measures to minimise wastage, losses and revenue leakages. Ensure proper monitoring and control of inventory. Ensure accurate daily sales and cash/POS reconciliation. Ensure timely replenishment and prevent unnecessary stock-outs. Customer Service: Ensure a consistently high standard of customer service. Handle customer complaints and resolve issues professionally. Monitor customer feedback and identify opportunities for service improvement. Reporting: Track and report on B2B leads, prospects, conversions and business generated. Provide Management with timely updates on challenges, opportunities and actions taken. Prepare and submit regular reports on sales, stock, staff performance and outlet operations. Requirements: Demonstrable experience: in driving sales and achieving business targets. Must be commercially minded and results-oriented. Ability to work independently and take ownership of outlet performance. Minimum of 2years' proven experience: in outlet management, retail, hospitality, food service, restaurant, café, QSR, supermarket or a similar customer-facing business. Proven experience: supervising and managing staff. Experience: in stock and cash control. Strong customer service and problem-solving skills. Must have practical experience: in business development, sales prospecting or B2B sales. Must be willing to work across the company's Ilorin outlets. Strong communication and reporting skills. Important: We are looking for someone with actual supervisory/management experience: and a proven ability to take responsibility for business operations. Salary N120,000 - N150,000monthly. How to Apply Interested and qualified candidates should send their CV to: admin@hatlabgelato.com using "Application for Outlet Supervisor– Ilorin" as the subject of the mail. Note: Only shortlisted candidates will be contacted. Application Deadline: 15th September, 2026. View all Jobs in Nigeria Kwara State and 1 other location Kwara State , Ilorin