Customer Service Representative
AI summary
Code and Tales is hiring a Remote Customer Service Representative to work from its equipped workspace in Orchid, Lekki, Lagos. The role involves handling customer calls, emails, and chats, resolving inquiries, and maintaining records using CRM systems. The position is full-time afternoon shift with shared accommodation provided Monday to Friday.
- Remote role based at company workspace in Orchid, Lekki, Lagos
- Full-time afternoon shift with shared weekday accommodation provided
- Salary range NGN 140,000 – 200,000 monthly
- Entry-level role requiring diploma and around 1 year of experience
- Training, stable internet, power backup, and career growth offered
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 140,000 - 200,000 monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in LekkiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Service Representative evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Code and Tales and the role in Lekki.
- Add concrete examples related to call_center, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Service Representative role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Lekki under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Code and Tales before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
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Original source description
Customer Service Representative Code and Tales Customer Service & Support Today Easy apply New Remote (Work From Home) Full Time Healthcare NGN 150,000 - 250,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking professional and reliable Remote Customer Service Representatives to support clients from our fully equipped remote workspace in Orchid, Lekki. Candidates will assist customers via phone, email, and chat while maintaining excellent communication, professionalism, and problem-solving skills in a fast-paced environment. Min Qualification: Diploma Experience: Level: Entry level Experience: Length: 1 year Language Requirement: English Working Hours: Full Time - Afternoon Shift Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Handle inbound customer calls, emails, and chats professionally Assist customers with account, billing, scheduling, or general support inquiries Maintain accurate records using CRM and support systems Resolve customer concerns with empathy and professionalism Follow company processes and performance standards Requirements: Must speak excellent English with clear communication skills Prior customer service or call center experience: is a plus Must be comfortable using computers and navigating multiple systems Strong problem-solving and communication skills Must be reliable, professional, and able to work in a team environment Must be willing to stay at the residential workspace in Orchid, Lekki, from Monday to Friday Must have a positive attitude and willingness to learn Male applicants preferred Preferred Requirements: Experience: with remote work or international clients Familiarity with CRM or ticketing systems Strong typing and multitasking abilities Remuneration: NGN 140,000 - 200,000 monthly What We Offer: Comfortable shared accommodation provided Monday through Friday (MUST stay during assigned work shift) Stable work environment with high-speed internet and power backup Opportunity to work with international companies Professional development and customer service training Career growth opportunities for high performers Location: Orchid Road, Lekki, Lagos Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job