Head of Banking Operations
AI summary
Hope Payment Service Bank is hiring a Head of Banking Operations in Lagos to oversee transaction processing, reconciliation, settlement, and operational efficiency across the bank's digital platforms. The role requires a minimum of 12 years' post-graduation experience in Banking Operations, a first degree in Accounting, Banking and Finance or related discipline, and professional qualifications such as ICAN, ACCA, or CIBN are preferred. Interested candidates should email their updated resume to recruitment@hopepsbank.com using the position as the subject.
- Senior operations leadership role at Nigeria's premier digital-first bank
- Minimum 12 years' post-graduation experience in Banking Operations required
- First degree in Accounting, Banking and Finance or related discipline required
- Professional qualification such as ICAN, ACCA, or CIBN is an added advantage
- Full-time position based in Lagos, Nigeria
- Apply by emailing updated resume to recruitment@hopepsbank.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required12+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Head of Banking Operations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Hope Payment Service Bank and the role in Not specified.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from MyJobMag Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- MyJobMag Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Head of Banking Operations role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Hope Payment Service Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Hope Payment Service Bank Limited (Hope PSBank) is Nigeria’s premier Digital-first Bank. Incorporated in September 2019, Hope PSBank leverages digital technologies to deliver inclusive financial services. Read more about this company Head of Banking Operations Job Type Full Time Qualification BA/BSc/HND Experience: 12 - 15 years Location Lagos Job Field Banking JOB PURPOSE: To ensure effective service delivery and efficient processing of all transactions in Banking Operations within the stipulated TAT. Act as Back-up Staff to GH operations (if need be) and provide effective supervision to the other team members in operations. KEY RESPONSIBILITIES: To support the GH operations in the entire Operations of the Bank. Monitor effective reconciliation of electronic fund transfers and appropriate GLs, etc. Monitor and accurate posting of all settlement entries on payment channels/electronic transfers into respective GLs, income and expense accounts, etc. Authorization of all POS Merchant Inward transfers into Client accounts. Tracking and authorization of any failed inflows due to system issues to Customer accounts. Reconciliation and settlement of all payments and transfers done on the bank\'s various electronic platforms. Review on a daily basis transactions done via the bank application vis a vis the switching company (CBA Report vs Settlement Report). Refund of failed transactions to customers\' accounts upon approval of HOD, Tech. Support. Daily Proof of accounts and reconciliation of all Operations & Settlement GLs in the Bank. Daily reconciliation of all our External Bank Statements with their corresponding Internal Mirror GLs e.g. CBN RTGS Statement, UBA Settlement Account, UBA Current Account, POS Merchant Settlement Account etc. Ensure proper documentation and archiving of transaction records. Efficient processing of all Interbank Placements, Investment bookings (TD, NTB, Bonds etc.) Prompt generation and sending of accurate investment confirmation letters to Clients. And any other task that might be assigned from time to time. EDUCATION/PROFESSIONAL QUALIFICATION: Minimum of a first degree or its equivalent in Accounting, Banking and Finance or related discipline. Post graduate degree or MBA is an added advantage. Professional qualification - ICAN, ACCA, CIBN. SKILLS NECESSARY FOR JOB FUNCTION: Excellent customer service orientation. Sound understanding of products and operational processes of all key businesses in the Bank. Strong written/oral communications skills. Good understanding of presentation skills and MS Office. EXPERIENCE: Minimum of 12 years’ post-graduation experience: in Banking Operations. Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their updated resume to: recruitment@hopepsbank.com using the position as subject of the email. Build your CV for free. Download in different templates.