Training Manager
AI summary
Senior-level Training Manager role for an Africa-focused retail organization. Based in Lagos, Nigeria, this full-time position requires a degree and 8 years of experience. Responsible for developing and implementing learning strategies, designing training programs, and leading a training team.
- Senior level position with 8+ years experience required.
- Full-time role with working hours from 8am to 5pm.
- Salary range of NGN 1,200,000 - 1,500,000 per annum.
- Application location must be Lagos, Nigeria.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 1,200,000 - 1,500,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required8+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Training Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Jobberman Nigeria and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Training Manager role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Jobberman Nigeria before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Training Manager Estrada International Staffing Solutions Research, Teaching & Training Today Easy apply New Lagos Full Time Retail, Fashion & FMCG NGN 1,200,000 - 1,500,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary Our client is a leading Africa-focused retail organization delivering premium shopping experiences through internationally recognized lifestyle and fashion brands. Min Qualification: Degree Experience: Level: Senior level Experience: Length: 8 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements: Responsibilities: Learning & Development Strategy: Develop and implement a comprehensive learning and development strategy aligned with business objectives. Establish competency frameworks and structured learning pathways for employees across different functions. Foster a culture of continuous learning and professional development throughout the organization. Partner with business leaders to identify capability gaps and implement targeted development initiatives. Training Design & Delivery: Design and facilitate onboarding, technical, leadership, sales, and behavioural training programs. Develop certification programs that enhance employee competence and career progression. Ensure training content reflects business priorities, operational standards, and customer expectations. Deliver engaging learning experiences through classroom, virtual, and blended learning methods. Product Knowledge & Brand Excellence: Lead product education: initiatives to improve employee knowledge and confidence. Equip teams with the skills to communicate product features, benefits, and brand value effectively. Promote brand culture and ensure employees consistently represent the organization's values. Support initiatives that strengthen customer engagement through product expertise. Customer Experience: & Retail Excellence: Develop customer service training programs that enhance the overall shopping experience. Train teams on effective selling techniques, customer engagement, and service excellence. Support initiatives aimed at improving sales performance, customer satisfaction, and operational standards. Drive consistency in customer experience: across all retail locations. Leadership & Talent Development: Design leadership development programs for supervisors, store managers, and business leaders. Support succession planning and talent development initiatives. Coach managers on performance management, employee engagement, and leadership effectiveness. Promote a culture of accountability, collaboration, and continuous improvement. Learning Content & Innovation: Lead the development of training manuals, digital learning materials, facilitator guides, videos, and e-learning content. Introduce innovative learning methodologies, including micro-learning, blended learning, and interactive learning solutions. Continuously review and improve learning materials to ensure relevance and effectiveness. Team Leadership & Stakeholder Management: Lead, mentor, and develop the training team to deliver high-quality learning experiences. Collaborate with HR, Retail Operations, Merchandising, Marketing, Supply Chain, and other business units to support organizational capability development. Partner with regional and global learning teams to localize and implement international training initiatives. Manage training schedules, budgets, certifications, and learning records. Performance Measurement & Reporting: Measure the effectiveness of training programs using assessments, operational KPIs, customer feedback, and sales performance. Prepare regular reports highlighting learning outcomes, capability gaps, and recommendations for continuous improvement. Monitor training return on investment (ROI) and recommend strategies to improve business impact. Requirements: Bachelor's Degree in Human Resources, Business Administration, Education, Psychology, or a related discipline. MBA, PGDM, or a relevant postgraduate qualification is an added advantage. Minimum of 8 years' experience: in Learning & Development, Retail Training, or Organizational Development. At least 3 years' experience: leading a training or learning function. Experience: within retail, lifestyle, sportswear, FMCG, or consumer goods industries is highly preferred. Experience: collaborating with regional or global learning teams is an added advantage. Key Competencies: Learning & Development Strategy Retail Capability Development Leadership Development Training Design & Facilitation Coaching & Mentoring Stakeholder Management Digital Learning & Content Development Project & Change Management Presentation & Facilitation Skills Analytical & Performance Measurement Remuneration: NGN 15M Annual Gross Location: Lagos, Nigeria Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job