Customer Relation Lead
AI summary
TLP Media, hiring through JV Management Consulting Limited, is looking for a Customer Relation Lead in Abuja to serve as the first point of contact for clients. The role focuses on converting inquiries into paying customers, maintaining strong client relationships, and ensuring a seamless customer experience. The position is full-time with a monthly remuneration of NGN 150,000.
- Full-time role based in Abuja, Nigeria
- Monthly remuneration of NGN 150,000
- Requires a Bachelor's degree and at least 2 years of experience
- Focus on client conversion, relationship management, and CRM use
- Experience in media, hospitality, or service industries is an advantage
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists NGN 150,000 Monthly. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in AbujaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Relation Lead evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to JV Management Consulting Limited and the role in Abuja.
- Add concrete examples related to call_center, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Jobberman Nigeria; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- Jobberman Nigeria
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Relation Lead role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Abuja under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research JV Management Consulting Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Customer Relation Lead JV Management Consulting Limited Creative & Design 6 days ago Easy apply New Abuja Full Time Advertising, Media & Communications NGN 70,000 - 150,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary TLP Media is seeking a warm, intelligent, and customer-focused Customer Relations Manager to serve as the first point of contact for clients. The ideal candidate should possess excellent interpersonal skills, be capable of converting inquiries into paying customers, and maintain professionalism while enforcing company policies and procedures. Min Qualification: Degree Experience: Level: Entry level Experience: Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Abuja, Nigeria Job descriptions & requirements: Responsibilities: Build and maintain strong relationships with clients. Respond promptly to client inquiries and concerns. Convert prospects into paying customers through effective communication. Ensure clients have a seamless and positive experience. Enforce company policies while maintaining customer satisfaction. Maintain customer records and provide regular feedback on customer trends. Collaborate with internal teams to improve client experience. Requirements: Minimum of a Bachelor's degree Minimum of 2 years' experience: in customer service, client relations, or a similar role. Excellent communication and interpersonal skills. Strong negotiation and conflict-resolution skills. Ability to multitask and manage client expectations. Experience: in media, hospitality, or service industries is an advantage. Proficiency in CRM tools is a plus. Remuneration: NGN 150,000 Monthly. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job