Administrative Manager

AI summary

Mimshack Wellness Koncept Limited is hiring an Administrative Manager in Abuja (FCT) to lead office operations, customer liaison, delivery coordination, inventory management, and social media marketing. The role supports a growing wellness brand and requires strong organizational and customer-focused skills.

• Role based in Abuja (FCT), Nigeria
• Covers admin, customer service, logistics, and social media marketing
• Supports sales and distribution of wellness products
• Requires strong organizational and communication skills

Original source description

Administrative Manager at Mimshack Wellness Koncept Limited ⏲ Sep 4, 2026, 11:04 AM ⋕ View all Administrative & Office Support jobs Mimshack Wellness Koncept Limited is a leading wellness brand transforming everyday living through innovative, science‑backed solutions that make healthy habits simple, sustainable, and accessible to every home. We empower individuals and families to live healthier lives through: Hydrogen‑rich water systemsthat promote safer, more effective hydration, Advanced ionization technologyf or cleaner, healthier food preparation, Wellness‑focused kitchen tools, PEMF, and exercise solutions designed to support long‑term vitality. Every product we offer is carefully selected to elevate hydration, nutrition, and overall well‑being — helping people make healthier choices effortlessly in their homes and workplaces. We are recruiting to fill the position below: Job Title: Administrative Manager Location: Abuja (FCT) Job Summary Are you organized, customer‑focused, and ready to take charge of office operations? Our growing organization is looking for a dynamic Admin Manager to join our team and serve as the backbone of our administrative, customer service, and marketing functions. Position Overview This role requires strong administrative capability, customer‑centric thinking, and the ability to support a wellness‑focused brand through professional communication and social media presence. This role oversees official correspondence, customer liaison, office logistics, product inventory, delivery coordination, and social media marketing. The Administrative Manager serves as the central administrative and operational support for the organization. The ideal candidate is organized, proactive, customer‑focused, and able to manage multiple responsibilities: in a fast‑paced environment. The Admin Manager plays a central role in supporting the sales and distribution of wellness products by managing customer communication, coordinating logistics, maintaining inventory accuracy, and driving digital engagement. What You’ll Do As our Admin Manager, you will: Coordinate product deliveries with buyers and delivery agencies Handle all official correspondence for the organization Lead our social media marketing efforts to promote products and engage customers Manage office logistics and maintain accurate product inventory Be the main point of contact for customer inquiries, warranty claims, and purchase/delivery updates Key Responsibilities: Official Correspondence: Ensure timely, professional, and accurate dissemination of information to clients, partners, and internal teams. Maintain organized records of all outgoing and incoming correspondence. Manage all official communication on behalf of the organization, including emails, letters, notices, and internal memos. Customer Liaison: Maintain strong customer relationships and ensure a positive customer experience. Provide prompt, courteous, and solution‑oriented responses to customers. Serve as the primary point of contact for customer inquiries, warranty claims, product questions, and purchase/delivery updates. Office Logistics & Inventory Management: Maintain accurate inventory records of all products, including stock levels, reorder needs, and product movement. Oversee day‑to‑day office operations, ensuring smooth workflow and availability of necessary supplies. Coordinate with suppliers and internal teams to ensure efficient stock management. Delivery Coordination: Liaise with delivery agencies to schedule, track, and ensure timely delivery of products. Confirm buyer details, delivery addresses, and order accuracy prior to dispatch. Resolve delivery‑related issues and maintain communication with customers until successful completion. Social Media Marketing: Monitor analytics and adjust strategies to improve engagement and reach. Lead the organization’s social media marketing efforts across platforms such as Facebook, Instagram, TikTok, and others. Create engaging content, respond to online inquiries, and promote products to increase brand visibility. Key Responsibilities: (Mapped to Competencies) Responsibility: Lead social media marketing Competency Link: Digital Marketing. Responsibility: Support sales processes Competency Link: Sales Support. Responsibility: Maintain product inventory Competency Link: Inventory Management. Responsibility: Coordinate deliveries with agencies Competency Link: Logistics Coordination. Responsibility: Serve as primary customer liaison Competency Link: Customer Relationship Management. Responsibility: Manage all official correspondence Competency Link: Communication. Qualifications Highly organized, detail‑oriented, and able to multitask. Proficiency in social media platforms and basic digital marketing. Diploma or Degree in Business Administration, Office Management, Marketing, or related field (preferred). Ability to work independently with minimal supervision. Experience: in customer service, office administration, or logistics. Strong communication and interpersonal skills. What We’re Looking For: Experience: in office administration, customer service, or logistics. Familiarity with social media marketing. Strong communication and organizational skills. Ability to manage multiple tasks efficiently. A proactive, reliable, and detail‑oriented individual. Core Competencies: Customer Relationship Management: Behavioural Indicators: Provides accurate updates on product availability, delivery timelines, and usage guidance. Maintains a customer‑first mindset aligned with wellness industry expectations. Manages warranty claims and concerns with professionalism and solution‑oriented thinking. Responds to inquiries with empathy, clarity, and product knowledge. Definition: Ability to build trust, respond promptly, and maintain positive relationships with wellness customers who value product quality, health outcomes, and reliable service. Communication & Correspondence Management: Behavioural Indicators: Maintains organized records of all correspondence for compliance and traceability. Communicates proactively with customers, suppliers, and internal teams. Drafts and sends official letters, emails, and notices with consistent tone and clarity. Ensures all communication reflects the organization’s wellness‑focused values. Definition: Ability to manage all official communication on behalf of the organization with accuracy, professionalism, and brand alignment. Operational & Logistics Coordination: Definition: Ability to manage office operations, product movement, and delivery coordination to ensure seamless customer experience. Behavioural Indicators: Confirms buyer details, delivery addresses, and order accuracy before dispatch. Tracks shipments and resolves delivery issues promptly. Coordinates with delivery agencies to ensure timely and safe delivery of wellness products. Maintains smooth office operations and ensures availability of supplies. Inventory & Product Management: Behavioural Indicators: Provides inventory reports to management to support sales planning. Conducts regular inventory checks and updates stock records. Identifies low‑stock items and initiates replenishment requests. Ensures proper storage and handling of wellness products. Definition: Ability to maintain accurate stock levels, track product movement, and support sales forecasting. Digital & Social Media Marketing: Definition: Ability to promote wellness products through digital channels, create engaging content, and support brand visibility. Behavioural Indicators: Ensures all digital communication aligns with wellness branding and compliance standards. Creates and schedules social media posts showcasing product benefits, promotions, and customer testimonials. Responds to online inquiries and directs customers to purchase channels. Monitors engagement metrics and adjusts content strategy accordingly. Sales Support & Product Knowledge: Definition: Ability to support the sales process by understanding product features, wellness benefits, and customer needs. Behavioural Indicators: Identifies customer needs and recommends suitable wellness products. Provides accurate product information to customers and sales teams. Supports order processing and documentation. Maintains updated knowledge of product lines, ingredients, and wellness benefits. Problem‑Solving & Decision‑Making: Definition: Ability to resolve customer issues, delivery challenges, and operational bottlenecks with sound judgment. Behavioural Indicators: Identifies root causes of delivery or inventory issues. Handles customer complaints calmly and professionally. Escalates complex issues appropriately. Makes timely decisions that protect customer satisfaction and brand reputation. Organization & Time Management: Behavioural Indicators: Maintains a clean, organized office environment. Keeps accurate schedules, records, and documentation. Uses tools and systems to streamline administrative tasks. Manages competing deadlines without compromising quality. Definition: Ability to manage multiple tasks, prioritize effectively, and maintain structured workflows. Why Join Us A role that blends administration, customer service, logistics, and marketing. Supportive team environment. Opportunity to grow with a fast‑expanding organization. How to Apply Interested and qualified candidates should send their Resume and a brief Cover Letter as a single PDF file to: Hello@mimshackwellness.com using the Job Title as the subject of the email. Important : Applications without the position title in the subject line will not be considered. Application Deadline: 20th September, 2026. View all Jobs in Nigeria Abuja Administrative Manager job vacancies in Nigeria