Head of Engineering, Field Verification

AI summary

Moniepoint is hiring a Head of Engineering to lead its Field Verification platform, which handles KYC checks for customers and businesses across Nigeria. You will own the technical strategy, architecture, and roadmap for a domain that has operated without dedicated engineering leadership, while leading a lean cross-functional team. The role involves building native mobile apps, optimizing field operations, and preparing the platform for multi-country expansion.

• Senior engineering leadership role owning end-to-end technical strategy and architecture
• Lead and grow an existing cross-functional team of engineers and QA
• Build native mobile experience for field verification officers
• Focus on trip optimization, capacity management, and multi-country expansion
• Work across onboarding, loans, compliance, and fraud business units
• 10+ years software engineering experience required with strong backend depth

Original source description

Field Verification is how Moniepoint knows that the people and businesses on our platform are real. Every Moniepoint customer, retail and business, requires a completed field verification as part of KYC. The platform coordinates physical, in-person checks — verifying individuals, business owners, business addresses and loan guarantors — and it serves nearly every part of the company: onboarding, loans, compliance and the fraud team. We want to be straightforward about the rest. This domain has never had a dedicated engineering leader, and that is the single biggest constraint on it. The team is one lean, cross-functional squad — an Engineering Manager, four engineers and a QA — carrying verification volume for the entire customer base. They have done that impressively well, but running lean means running in keep-the-lights-on mode, and a long list of things that would make this platform substantially better has been waiting for someone to own it. The system works today. A back office gives each business unit visibility and control over its own verification requests. A mobile-friendly web app puts the work in the hands of Field Verification Officers and the cluster leads who manage them across local government areas. An API layer lets other business units push verification requests in and receive results back by webhook, and an assignment algorithm routes each request to an officer close enough to carry it out. That list is the role. Trip and route management, so an officer can plan an optimal day across several sites rather than making a separate journey for each one — today we pay for a round trip per verification, and the logistics are nowhere near optimal. Capacity management. A native mobile app, wanted for a long time and never resourced. Liveness and identity verification tooling, exposed as APIs the rest of the business can build on. And as Moniepoint expands into markets where identity verification is as difficult as it is in Nigeria, Kenya among them, a platform that works beyond a single country. There is a great deal of room to build here. Whoever takes this on will set the direction rather than inherit someone else's plan, on a system that already carries real weight for the business. Responsibilities: As Head of Engineering, Field Verification, your responsibilities: will include: Owning the technical strategy, architecture and roadmap for the Field Verification platform end to end, and setting direction for a domain that has been running without dedicated engineering leadership. Owning the platform's client-facing surface: the APIs and webhooks that other business units integrate with, and the back office those units rely on. Partnering closely with Product and with the business units that depend on the platform — onboarding, loans, compliance and fraud. Delivering a native mobile experience: for field officers. Building for multi-country expansion as Moniepoint enters new markets. Leading and growing the existing cross-functional team, and building the organisation out as scope expands. Ensuring verification data is structured, auditable and fit for compliance scrutiny. Building the operational efficiency layer — trip and route optimisation, task allocation and capacity management for field officers. Defining architecture standards, engineering processes and quality metrics, and hiring and developing engineers and Engineering Managers. Moving the platform from keep-the-lights-on operation to deliberate, prioritised development. Who you are Experience: building for compliance — where data must be structured to evidence what was done and when — is a strong plus. You have built platforms, not just products . Systems used by several distinct groups of users and internal business units, with the flexibility to serve requirements: you did not anticipate. You have 10+ years of overall software engineering experience, with substantial hands-on production engineering and strong backend depth. Our backend environment is Java and Spring Boot. You have at least 5 years of engineering leadership, including managing Engineering Managers. Experience: working with location and geospatial data is a strong plus, including map integrations. You have built things yourself, and grew into leadership from there. We are explicit about this: we are not looking for someone who moved into management early and has led from a distance since. We want an engineer who became a leader. You are a problem solver first. We would rather have someone adaptable than someone with the exact domain experience. Having built across different industries — fintech, e-commerce, logistics or otherwise — is a positive signal, not a scattered CV. You are capable across disciplines. Backend, web and mobile. This platform spans all three and you will need credibility in each — a specialist in one layer will struggle here. Experience: with identity, KYC or verification platforms is a plus. None of these four are requirements. You collaborate well with product and business stakeholders, and can translate operational requirements: into engineering solutions. Experience: with route, trip or delivery optimisation is a strong plus. What Success Looks Like The domain has clear technical ownership and direction for the first time. The platform ready to support a new market. Measurable improvement in field officer efficiency — more verifications per trip, lower cost per verification. A native mobile experience: shipped for field officers. A team grown beyond its current size, with a strong bench of engineers and managers. The team out of keep-the-lights-on mode and delivering against a prioritised roadmap. Verification data that stands up to compliance scrutiny across every business unit the platform serves. Cultural Alignment: As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation. Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable. Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders. Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets. Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not. Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality. Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early. No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes. Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality. Why Join Us Breadth: backend, web, mobile, location data, compliance and operational optimisation in one domain. Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals. A lean, capable team making outsized impact, and the remit to build the organisation around them. A genuinely greenfield mandate on a system that already matters. Every customer Moniepoint onboards passes through this platform. How to Apply Interested and qualified candidates should: Click here to apply online What To Expect in The Hiring Process 60 minute High level System Design round with one of our Engineering Managers. 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business. 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager). A preliminary phone call with the recruiter. 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes. View all Jobs in Nigeria Remote