Sales Operations Officer

AI summary

Jamara Operations Limited, a home appliances retailer, seeks a Sales Operations Officer to bridge Sales, Warehouse, and Logistics teams. The role ensures accurate customer order processing. Requires 3-5 years experience and BA/BSc/HND.

• Full-time sales operations role in home appliances sector
• Bachelor's degree required; 3-5 years experience
• Lagos-based position bridging sales, warehouse, and logistics

Original source description

Sales Operations Officer at Jamara Operations Limited July, 2026 | MyJobMag Login Signup Employers Nigeria Ghana Kenya Nigeria South Africa UK Jobs Career Advice Post Job Search for Jobs Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Administration / Facilities Agriculture / Agro-Allied Art / Crafts / Languages Aviation / Aerospace Banking Bursary and Scholarships Caregiver / Nanny / Social Workers Catering / Confectionery Construction and Site Engineering Consultancy Content, Editorial and Journalism Customer Care, Success and Service Data, Business Analysis and AI Driving Education: / Teaching / Training Engineering / Technical Environment Health and Safety Finance / Accounting / Audit Food, Beverage and Hospitality General Graduate Jobs Human Resources / HR ICT / Computer Insurance Internships Janitorial Services Legal and Regulatory Logistics Manufacturing Marketing and Communication Media Production and Entertainment Medical / Healthcare NGO/Non-Profit Oil and Gas, Energy and Mining Pharmaceutical Procurement / Store-keeping / Supply Chain Product Management Project and Program Management Real Estate Research and Development RFP / RFQ / EOI Risk Management and Compliance Sales and Business Development Science Security / Intelligence Shipping and Maritime Sports, Fitness and Personal Care Strategic and Top Management Travels and Tours UX, Design and Architecture Volunteer BA/BSc/HND First School Leaving Certificate MBA/MSc/MA NCE OND Others PhD/Fellowship Professional Certificate Secondary School (SSCE) Vocational Close Detailed Search X Send this job to a friend Type the email of your friend Enter your email Type Your Email Message I think you may be interested in this position - Sales Operations Officer at Jamara Operations Limited. This is the link: https://www.myjobmag.com/job/sales-operations-officer-jamara-operations-limited?utm_source=email_friend. Copy and paste link on browser if link is not working. Check it out! X Did you notice an error or suspect this job is scam? Tell us. Enter your email Type Your Message Sales Operations Officer at Jamara Operations Limited View Jobs in Merchandising, Retail & eCommerce / View Jobs at Jamara Operations Limited Posted: Jul 17, 2026 Deadline: Not specified Save Email @gmail.com @yahoo.com @outlook.com Jamara Operations Limited is into the Production, Supply, Sale and Installation of Electrical and Electronic Equipment. Jamara is the people's retailer outlet. Our online store is truly a place for discovering the best home appliances and household accessories available now at an unbeatable price in Nigeria. Our customers can count on us to expect the unexpe... Read more about this company Sales Operations Officer Job Type Full Time Qualification BA/BSc/HND Experience: 3 - 5 years Location Lagos Job Field Sales and Business Development Job Summary Jamara Operations Limited is a leading player in the home appliances sector, committed to delivering quality products and exceptional service to our customers. We are seeking a highly organized and detail-oriented Sales Operations Officer to join our dynamic team. In this role, you will serve as the critical bridge between our Sales , Warehouse , and Logistics teams. Your primary objective is to ensure that customer orders are processed accurately, fulfilled promptly, and delivered seamlessly. You will be responsible for optimizing order-to-delivery workflows, maintaining data integrity, and resolving operational bottlenecks to enhance customer satisfaction and operational efficiency. Key Responsibilities: Order Management & Fulfillment Oversee the end-to-end order processing cycle, from order entry to final delivery confirmation. Validate sales orders for accuracy, pricing, discounts, and credit terms before releasing them to the warehouse. Prioritize and schedule orders based on customer promise dates, stock availability, and delivery capacity. Monitor real-time order status and proactively communicate updates or delays to the sales team and customers. Cross-Functional Coordination Act as the primary liaison between the Sales team, Warehouse, and Logistics to ensure smooth workflow and information flow. Coordinate with the warehouse team to confirm stock availability, allocate inventory, and prioritize picking and packing schedules. Work with logistics partners to schedule deliveries, optimize routes, and resolve last-mile delivery issues. Facilitate daily operations huddles to align on priorities, exceptions, and urgent customer requests. Process Optimization & Reporting Identify bottlenecks in the order-to-delivery process and recommend improvements to reduce lead times and errors. Maintain and update order tracking dashboards, providing daily/weekly reports on order status, fulfillment rates, and delivery performance. Track key performance indicators (KPIs) such as order accuracy, on-time delivery, backlog levels, and return rates. Partner with IT and operations teams to enhance system automation and data flow between CRM, WMS, and TMS platforms. Customer Experience: Support Resolve order-related escalations from the sales team, including stock discrepancies, damaged goods, and delivery rescheduling. Ensure all post-sales documentation (invoices, delivery notes, waybills) is accurate and properly filed. Support the sales team with real-time inventory visibility to enable accurate customer commitments. Qualifications & Requirements: Education: Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or a related field. Experience: Minimum 3–5 years of experience: in sales operations, order management, supply chain coordination, or logistics, preferably within the home appliances, FMCG, or retail distribution sector. Proven track record of working effectively with cross-functional teams (Sales, Warehouse, Logistics). Technical Skills Proficiency in ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and order management software . Advanced Microsoft Excel skills (pivot tables, VLOOKUP, data modeling). Experience: with warehouse management systems (WMS) and transportation management systems (TMS) is a strong advantage. Soft Skills & Competencies Strong analytical and problem-solving skills – ability to diagnose operational gaps and implement practical solutions. Excellent communication and interpersonal skills – capable of influencing and collaborating with diverse teams. High attention to detail – accuracy in order processing and data entry is non-negotiable. Ability to work under pressure – thrives in a fast-paced environment with tight deadlines and high order volumes. Customer-centric mindset – always prioritizes the end-customer experience. Proactive and self-driven – takes initiative to improve processes without waiting for instructions. Check how your CV aligns with this job Method of Application Interested and qualified candidates should forward their CV to: career@jmglimited.com using the position as subject of email. Build your CV for free. Download in different templates. Share Save Email Report Get new Sales and Business Development jobs like this on Telegram. Subscribe on Telegram Send your application Your Name Your Email Your Phone Number Your Current Location Abia Abuja Adamawa Akwa Ibom Anambra Bauchi Bayelsa Benue Borno Cross River Delta Ebonyi Edo Ekiti Enugu Gombe Imo Jigawa Kaduna Kano Katsina Kebbi Kogi Kwara Lagos Nasarawa Niger Ogun Ondo Osun Other Oyo Plateau Rivers Sokoto Taraba Yobe Zamfara Subject of your Application Your cover letter Attach your CV/Doc View All Vacancies at Jamara Operations Limited Back To Home Jobs You Might Be Interested in Sales Partner at Hall 7 Real Estate Limited Van Sales Representative at Total Data Limited Sales Manager at Softhills Limited Phone Call Marketer Telesales Agent at Ombrella Insure Entry-Level Sales Representative (Automotive Products) at Milemaster Integrated Services Founding Operations & Growth Manager at LearnSpeakly Business Development Executive at Safe Nest Cooperative System Limited Cashier / Pharmacy Assistant at Destella Pharmacy Client Staff Relationship Officer at Whip Smart Service Providers Limited Sales Executive Officer (Real Estate) at Synergy HR Solutions Limited Senior Business Development Manager at Total Data Limited Business Development Manager at Total Data Limited Sales Officer at First Ally Field Sales Officer Find Your Dream Job! 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